Retail Salesperson

We are seeking a dedicated and customer-oriented Store Sales & Operations Executive to join our growing nutraceutical brand. This full-time position is based at our Brain and Spine Healthcare Head Office in Lahore, operating Monday through Saturday from 11:00 a.m. to 8:00 p.m. The role involves managing our retail outlet, which currently offers eight vitamin and nutritional supplement products. The ideal candidate will ensure smooth store operations, provide excellent customer service, and maintain accurate sales and inventory records.

Key Responsibilities:
- Greet customers and provide clear, approved information about our products
- Process payments via cash, card, and digital methods efficiently
- Maintain precise daily sales and cash transaction records
- Manage stock levels, including tracking batch numbers and expiry dates
- Keep shelves and product displays clean, organized, and visually appealing
- Handle customer inquiries through WhatsApp and telephone professionally
- Pack and prepare delivery and online orders accurately
- Conduct weekly stock counts to ensure inventory accuracy
- Document customer feedback, complaints, and product-related concerns
- Submit a concise daily closing report summarizing store activities

Required Qualifications:
- One to two years of retail sales experience, preferably in pharmacy, supplements, healthcare, cosmetics, or FMCG sectors
- Strong communication and customer service skills
- Basic proficiency in computer use, POS systems, Excel, and WhatsApp
- Honest, punctual, well-organized, and comfortable with taking responsibility
- Minimum intermediate education; a bachelor’s degree is advantageous
- Background in science, nutrition, or pharmacy is beneficial but not mandatory

This role focuses on retail operations and customer service. The successful candidate will receive comprehensive training on our product range and must communicate responsibly, avoiding medical diagnoses or unauthorized health claims.

Preferred Qualifications and Benefits:
- Competitive fixed monthly salary with performance-based incentives
- Comprehensive product and sales training provided
- Opportunity for professional growth within an expanding health and wellness brand

If you are motivated to contribute to a dynamic team and grow your career in retail operations within the health sector, we encourage you to apply.