UWorx, a UK-based retail technology company specializing in store systems for major retailers, is seeking a Retail Technology Sales & Business Development Specialist to expand its presence in Pakistan’s retail sector. This role involves selling retail technology solutions—including software, store systems, integrations, and managed services—to retail chains and large merchants. The ideal candidate will manage the entire sales process from initial contact to deal closure, build strong relationships with key decision-makers, and have a deep understanding of retail store operations. This position is based in Lahore with travel to Karachi and Islamabad as needed.
Key Responsibilities
- Prospect and build a robust sales pipeline by identifying target retail accounts across sectors such as grocery, pharmacy, fashion, fuel, electronics, and quick-service restaurants. Map out decision-makers in both business and IT departments and generate qualified meetings through outreach, referrals, and networking.
- Own the full sales cycle by conducting discovery meetings, understanding client store operations and pain points, preparing solution proposals with technical teams, negotiating terms, and closing deals.
- Sell solutions focused on business outcomes rather than just products, emphasizing benefits like faster checkouts, reduced errors, minimized shrinkage, and improved control and visibility across store networks.
- Develop and maintain long-term relationships with key contacts at the head-office level, including owners, CFOs, CIOs, IT heads, and procurement leaders, ensuring ongoing engagement beyond initial sales.
- Act as a bridge between sales and delivery teams by accurately capturing client requirements, setting realistic expectations, and supporting product demos, pilots, and proofs of concept.
- Identify upsell and cross-sell opportunities within existing accounts to drive recurring revenue through additional stores, modules, and managed services.
- Monitor market trends and competitor activities to identify buying triggers and maintain market intelligence.
- Represent UWorx at trade shows, industry events, and partner meetings to promote the company and its solutions.
Required Qualifications
- Bachelor’s degree in Business, Marketing, Computer Science/IT, or a related field, or equivalent experience.
- 3 to 6 years of B2B sales or business development experience in Pakistan, specifically selling technology solutions to the retail sector such as retail software, POS systems, payments, ERP, store hardware, or IT and managed services.
- Proven track record of meeting or exceeding sales targets on complex, solution-based deals involving multiple stakeholders and longer sales cycles.
- Strong technical aptitude with the ability to understand and explain retail systems (POS, back office, ERP, payments, integrations) and engage credibly with IT professionals. No coding required.
- Established or quickly buildable network within retail businesses in Lahore and Karachi.
- Excellent communication, presentation, and negotiation skills in both English and Urdu.
- Proficiency in CRM tools, Microsoft Excel or Google Sheets, and professional email and proposal writing.
- Willingness to travel domestically as required.
Preferred Qualifications and Benefits
- Experience launching new technology products or services in the market (launch or greenfield experience).
- Existing relationships with organized retail chains, fuel networks, or distributors at both business and IT levels.
- Exposure to cash management, payments, or cash-in-transit (CIT) solutions.
- Experience selling subscriptions, software-as-a-service (SaaS), or managed-service contracts.
- Competitive monthly pay ranging from Rs1,000 to Rs10,000.
- This is an in-person role based in Lahore with required travel to other major cities.
This position offers a unique opportunity to work with a leading UK retail technology firm and play a key role in transforming retail operations across Pakistan through innovative technology solutions.