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Job Description

REXX Pakistan is hiring customer service and support employees who will be responsible for answering customer calls & data entry also.

The employee will be responsible for:

·  Should have to take in-bound calls

·  Providing First Call Resolution (FCR) to the customer’s

·  Positive attitude towards work & customers

·  Ability to work under pressure

·  Meet targets in define timeline

·  The candidate should have to thoroughly collect the required data from the customer along with the concerns and advise the customer and/or follow up within the day of complaint submission.

·  Ability to use simple navigation of the internet to find data

·  Experience using Google Sheets

·  Easily adapts to changes in processes as needed

·  Excellent accuracy in data entry

·  English fluency speaking

Job Details

Total Positions:
3 Posts
Job Shift:
Rotating
Job Type:
Full Time/Permanent
Job Location:
Gender:
No Preference
Minimum Education:
Non-Matriculation
Career Level:
Entry Level
Minimum Experience:
Fresh
Apply Before:
May 25, 2019
Posting Date:
May 06, 2019
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Rexx Pakistan

Information Technology · 11-50 employees - Karachi

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