Riphah International University invites applications for the position of Deputy Manager - Information Technology. This role demands a skilled professional with extensive experience in managing IT infrastructure, ensuring system security, and leading IT projects. The successful candidate handles daily operations of technological systems including servers, networks, and storage, while emphasizing optimal uptime and performance. They monitor system health proactively, oversee disaster recovery protocols, and implement cybersecurity measures to safeguard institutional data. Backed by a strong understanding of compliance and IT governance, this role requires preparation of detailed documentation and adherence to relevant policies and standards. The Deputy Manager collaborates across departments to drive technology initiatives aligned with organizational goals. The position involves coordinating software deployments, supporting enterprise applications like ERP and HRMS, and managing vendor relationships to harness cost-effective IT solutions. Although this role does not formally entail managing a team, it demands significant coordination and leadership skills to work effectively with technical staff and stakeholders. The ideal candidate holds a bachelors degree in a related IT discipline, supplemented by certifications such as ITIL, CCNA, or PMP, and possesses a minimum of eight years relevant experience in an enterprise IT environment.
Responsibilities

  • Oversee the daily operation and maintenance of IT infrastructure, including servers, networks, storage, and end-user computers, ensuring continuous availability and high performance.
  • Monitor system metrics, conduct preventive maintenance, and swiftly address technical issues to reduce downtime and optimize resource utilization.
  • Manage comprehensive data backup, disaster recovery strategies, and business continuity plans to safeguard critical organizational information.
  • Implement and enforce IT security policies, conduct routine vulnerability assessments, security audits, and apply necessary cybersecurity controls to protect against threats.
  • Administer user access controls and data protection protocols to ensure compliance with internal security standards and regulatory requirements.
  • Lead IT infrastructure and system implementation projects by developing project plans, coordinating resources, tracking progress, and managing budgets to deliver outcomes on schedule and within financial limits.
  • Work with internal stakeholders to gather technology requirements, facilitate coordination among departments, and ensure successful deployment of enterprise systems such as ERP and HRMS.
  • Support and supervise application upgrades, integration processes, testing phases, and deployment activities to maintain efficient business operations.
  • Manage relationships with IT vendors and service providers, negotiate contracts, assess technology solutions, and oversee inventory control for IT assets and software licenses.
  • Guide technical staff by assigning tasks, monitoring performance, and providing mentoring and support for skill development despite not carrying formal team management responsibilities.
  • Respond promptly to end-user requests via the IT helpdesk, enhancing service quality and customer satisfaction through efficient problem resolution and training materials development.
  • Maintain comprehensive IT documentation, including policies, standard operating procedures, system configurations, and regulatory reports to ensure transparency and compliance.
  • Prepare regular reports detailing IT infrastructure status, security posture, project progress, and compliance metrics for management and regulatory bodies.
  • Stay updated with emerging IT trends, tools, and best practices, recommending continual improvements for IT services and infrastructure.

Job Details

Total Positions:
1 Post
Job Type:
Job Location:
Gender:
No Preference
Minimum Experience:
8 Years
Apply Before:
Jul 30, 2026
Posting Date:
Jun 29, 2026

Riphah International University

· 3001-3500 employees - Lahore

Riphah International University (RIU) is committed to a holistic and integrated approach in education. We want to build total human personality of our youth with concern for the welfare of humanity. A value based education alone, in our view can produce a generation of dynamic, committed and progressive, leaders and builders of the Ummah. President of Pakistan is the patron of Riphah International University. Maj. Gen Mohammad Zulfiqar Ali Khan TI (M), SBt. (Retd) is the first and founding Chancellor of RIU. The Board of Governors duly represent the Federal Government and the sponsoring body of RIU i.e IIMC-T. The Riphah International University has following faculties with undergraduate, graduate, and postgraduate programmes:- Riphah International University (RIU) has six faculties: Faculty of Computing Faculty of Engineering and Applied Sciences Faculty of Health and Medical Sciences Faculty of Management Science Faculty of Pharmaceutical Science Faculty of Social Sciences and Humanities RIU as a private institute observes the guidelines set by the Higher Education Commission and works within the framework of education policy and regulations formulated by the Federal Government from time to time. Riphah International University is committed to quality education and training with high priority for research and development. It makes use of modern teaching methodologies and techniques/p/p

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