The Candidate should have sound knowledge in Dynamics CRM entities, workflows, configurations, customization development, integration development, reporting, dashboards, web resources, CRM solution file management, security model and UI development and , C#, .Net MS-SQL.
The candidate must be detail-oriented and have the ability to manage and prioritize multiple demands from a large user base. The candidate should have deep knowledge of Dynamics 365 CRM in all technical and functional areas and strong BI skills.
Essential Duties & Responsibilities
- Leading or participating in design and architecture sessions with key business users, gathering and documenting business processes and requirements for the system
- Architecting the CRM system, related customizations and reports to model the businesses organizational process
- Advising business users on best practices for CRM, development or integration processes
- Balance business users requests and requirements with technical constraints
- Writing technical specifications for planned work
- Mocking up specifications and facilitating the completion, testing and deployment of development projects
- Installing and maintaining versions of 3rd party products such as Click Dimensions, Linked In and Inside View
- Building and configuring CRM forms, views, dashboards and workflows
- Developing SSRS reports using Microsoft SQL and FetchXML
- Working closely with BI project teams or other resources for completion of projects related to the CRM system
- Working with internal support members to resolve technical issues with servers, ETL packages, SQL, SSRS and other related technologies to the internal CRM system
- Maintain code repository, VSTS backlog and source control
- Effectively utilize SDK and 3rd party tools such as XRMToolbox for administration of CRM system
- Regularly communicating with the Business Systems Manager and business users on the status of issues and projects
- Coordinate with Business Systems Manager to ensure overall business solution is positioned and implemented in line with global architecture and roadmap
- Estimating the completion of tasks and managing resource time
- Ensuring consistent release management, change management and project approval processes
- Support of the application including fixing application issues
Experience: 2+ years and above
Education: BS(CS) or Related
Location: Gulberg III, Lahore
Job Details
Rolus Tech consists of a team of highly qualified and dedicated individuals with an interestingly proficient mix of professional backgrounds. As business enterprises around the world recognize the importance for incorporating CRM software into their operations for achieving maximum employee productivity and complete customer satisfaction, the demand for Sugar CRM expands globally. Observing the rise in demand for Sugar CRM allowed us to identify a niche in the market for providing Implementation Consultancy, Customization and Support services to users. After obtaining higher education qualifications from some of the best academic and research institutions in the United Kingdom, We decided to pursue respective careers in the global IT industry. It was not long before we realized the immense scope of opportunities that existed in the global market for providing Web based Solutions. As a result, we opted to choose the entrepreneurial path towards providing affective web based solutions to an international customer base. While interacting with clients from different parts of the world we realized the importance for Customer Relationship Management (CRM) software. Therefore, apart from providing complete Web Based Solutions and Dedicated Resources, we now specialize in providing complete Sugar CRM solutions to an international clientele.
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