Royal Tameerat Pvt Ltd is seeking a professional, confident, and customer-focused Customer Relationship Officer (Recovery Department) for its highrise Project Marshal Tower to manage client relationships and ensure the timely recovery of installment payments.
The ideal candidate should possess excellent communication, negotiation, and follow-up skills while maintaining a courteous and professional approach with clients.
* Maintain strong and professional relationships with existing clients.
* Contact clients regarding due installments.
* Follow up on overdue payments and achieve monthly recovery targets.
* Resolve client queries related to payment schedules and account status.
* Maintain accurate records of client interactions and payment follow-ups.
* Coordinate with the Accounts and Sales departments to ensure smooth recovery operations.
* Prepare daily and monthly recovery reports for management.
* Ensure all client communications reflect the company’s professional standards.