"We are looking for a Customer Support Manager for a renowned organic beauty and skin care brand based in Lahore, Pakistan."
Key Purpose:
We are looking for an experienced Customer Support Manager to oversee the customer support team and handle all customer-related affairs. As a Customer Service Manager your role primarily involves around providing a productive and motivating working environment, addressing any issues/disputes from customers or clients, communicating with customers either via phone, email or face-to-face in relation to a product or service, plus overseeing a team of Customer Service agents. You will be acting on behalf of the company, so it is paramount that you know and understand the company vaues and always act in a professional manner, using language that aligns with that of the company.
Responsibilities:
Essential Qualifications:
Education:
BS degree in Business Administration or related field
Professional Experience:
3 to 5 years’ experience in relevant field.
Behavioral Skills and Competencies: