Front Desk Executive

Safa Gold Mall Verified

Islamabad , Pakistan

Posted Jul 19, 2019 367 views

PKR. 20,000 - 30,000/Month

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Job Description

Job brief

We are looking for a Female - Front Desk Representative to undertake all receptionist and clerical duties at the desk of our main entrance. You will be the “face” of the company for all visitors and will be responsible for the first impression we make.

The ideal candidate will have a friendly and easy going personality while also being very perceptive and disciplined. You should be able to deal with complaints and give accurate information. A customer-oriented approach is essential.

The goal is to make guests and visitors feel comfortable and valued while on our premises.

Responsibilities

  • Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
  • Greet and welcome guests
  • Answer questions and address complaints
  • Answer all incoming calls and redirect them or keep messages
  • Receive letters, packages etc. and distribute them
  • Prepare outgoing mail by drafting correspondence, securing parcels etc.
  • Take up other duties as assigned like brand promotions via annoucement.

Requirements

  • Proven experience as front desk representative, agent or relevant position
  • Familiarity with office machines (e.g. fax, printer etc.)
  • Knowledge of office management and basic bookkeeping
  • Proficient in English (oral and written)
  • Excellent knowledge of MS Office (especially Excel and Word)
  • Strong communication and people skills
  • Good organizational and multi-tasking abilities
  • Problem-solving skills
  • Customer service orientation
  • High School diploma; additional qualifications will be a plus

Competencies

  • Customer Focus.
  • Communication Proficiency.
  • Organizational Skills.
  • Stress Management/Composure.
  • Multi-task oriented.

Position Type/Expected Hours of Work

This is a full-time position, typically working 35-40 hours a week. Flexible timing frequently evening shift are required.

Travel· No travel is expected for this position.

Job Details

Job Channel:
Total Positions:
1 Post
Job Shift:
Rotating
Job Type:
Job Location:
Gender:
Female
Age:
22 - 30 Years
Minimum Education:
Bachelors
Degree Title:
Business Administration
Career Level:
Experienced Professional
Experience:
2 Years - 5 Years (English Accent and fluency, announcement plus brand promotions.)
Apply Before:
Aug 19, 2019
Posting Date:
Jul 19, 2019
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Safa Gold Mall

Real Estate/Property · 101-200 employees - Islamabad

Safa Gold Mall is the Regions Premier Shopping, Lifestyle & Entertainment Destination. The Safa Gold Mall is a unique experience of shopping and entertainment with the class of environment you would love to live with, located in the hub of Islamabad’s most sophisticated area. Safa Gold Mall has an a ...Read More

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