Sales Agent / Customer Service Representative (CSR)

We are seeking a motivated and professional Sales Agent / Customer Service Representative (CSR) to join our Sales & Customer Support team on a full-time basis. The ideal candidate will be responsible for managing customer interactions, promoting company products, and converting leads into sales while maintaining high standards of customer service. This role requires excellent communication skills, a confident demeanor, and the ability to work effectively under pressure to meet daily and weekly sales targets.

Key Responsibilities:
- Make and receive customer calls, providing accurate and timely responses to inquiries.
- Follow up with potential customers and leads to promote products and services.
- Convert leads into successful sales by using strong negotiation and objection-handling skills.
- Maintain detailed and up-to-date customer records in the CRM system.
- Resolve basic customer issues and handle objections professionally.
- Meet assigned sales and performance targets consistently.
- Build and maintain professional relationships with customers to enhance customer satisfaction and loyalty.

Required Qualifications:
- Minimum education level of Matric or Intermediate.
- Excellent English communication skills, both verbal and written.
- Confident and professional personality with strong interpersonal skills.
- Ability to handle customer calls and inquiries in a courteous and efficient manner.
- Strong sales aptitude, including negotiation and objection-handling capabilities.
- Basic computer literacy and familiarity with CRM software.
- Good listening skills and the ability to solve problems effectively.
- Punctual, motivated, and eager to learn new skills.
- Ability to work well within a team environment and perform under pressure.

Preferred Qualifications and Benefits:
- Previous experience in sales, call center, telesales, or customer service is preferred but not mandatory. Fresh candidates with strong communication skills are encouraged to apply.
- Competitive salary package ranging from Rs. 20,000 to Rs. 50,000 per month.
- Performance-based commission and bonuses to reward outstanding results.
- Comprehensive training and opportunities for career development.
- A professional and supportive working environment with growth potential.
- Location: DHA Phase 8, Building 16R, 4th Floor.
- Working hours: Full-time schedule.

This position offers an excellent opportunity for individuals looking to build a career in sales and customer service within a dynamic and growth-oriented company. If you are driven, customer-focused, and ready to contribute to a team, we encourage you to apply.