Sales Agent / Customer Service Representative (CSR)

We are looking for a motivated and professional Sales Agent / Customer Service Representative (CSR) to join our Sales & Customer Support team on a full-time basis. The ideal candidate will have strong communication skills and a confident attitude, capable of managing customer inquiries and sales calls efficiently. This role requires engaging with potential customers, promoting our products and services, and consistently meeting sales targets in a fast-paced, target-driven environment. Both experienced candidates and fresh graduates with excellent communication abilities are encouraged to apply.

Key Responsibilities
- Make and receive customer calls, providing accurate information and addressing inquiries in a professional manner.
- Follow up with potential customers and leads to convert prospects into successful sales.
- Effectively promote company products and services to meet customer needs.
- Maintain detailed and up-to-date customer records using CRM software.
- Handle customer objections and resolve basic issues to ensure satisfaction.
- Consistently achieve assigned sales and performance targets.
- Build and maintain professional relationships with customers to encourage repeat business.

Required Qualifications
- Minimum education of Matriculation or Intermediate level.
- Excellent verbal and written English communication skills.
- Confident and professional demeanor with strong interpersonal skills.
- Ability to manage customer calls and inquiries professionally.
- Strong sales, negotiation, and objection-handling skills.
- Comfortable working with daily and weekly sales targets and KPIs.
- Basic computer literacy and familiarity with CRM systems.
- Good listening and problem-solving abilities.
- Punctual, motivated, and eager to learn.
- Ability to work effectively both independently and as part of a team, even under pressure.

Preferred Qualifications and Benefits
- Previous experience in sales, call centers, telesales, or customer service is preferred but not mandatory. Fresh candidates with strong communication skills are welcome.
- Competitive salary package ranging from PKR 20,000 to PKR 50,000, including performance-based commissions and bonuses.
- Opportunities for training and career development within a professional work environment.
- Clear growth prospects in a supportive and dynamic team setting.
- Work location is onsite at DHA Phase 8, Building 16R, 4th Floor.
- Working hours consist of an 8-hour day.

This position offers a rewarding career path for individuals passionate about sales and customer service. It provides a platform to develop skills and achieve professional growth. If you are driven, customer-focused, and ready to contribute to a thriving sales team, we encourage you to apply.