Sales And Marketing Specialist

BookVillage is seeking a reliable Remote Customer Support & Sales Assistant to help manage our support inbox, respond to messages on our business profiles, and follow up with potential customers. The ideal candidate will have strong communication skills, respond promptly, and consistently follow through on assigned tasks. Prior experience is helpful but not required, as training on our products and processes will be provided.

Key Responsibilities
- Respond to customer inquiries via email and business profiles promptly and professionally.
- Handle sales inquiries and follow up with potential customers to nurture leads.
- Maintain accurate records of conversations to ensure no requests are overlooked.
- Participate in occasional scheduled meetings or client calls as needed.

Required Qualifications
- Clear and effective communication skills, both written and verbal.
- Ability to manage time efficiently and respond to messages in a timely manner.
- Reliable and responsible with a strong commitment to completing tasks.
- Basic familiarity with customer support or sales communication is beneficial but not mandatory.

Preferred Qualifications and Benefits
- Experience in customer support, sales, or client communication is an advantage.
- Flexible remote work schedule, allowing you to organize your day around agreed check-in times for handling messages and follow-ups. Some days may require attendance at scheduled team meetings.
- Starting pay ranges from $3 to $4 USD per hour, with the exact rate determined prior to starting.
- Access to training materials and opportunities to learn on the job.
- Long-term role within a growing team, with potential for increased responsibilities and pay as skills develop.
- Opportunity to expand into additional projects beyond customer support and sales based on performance and interest.

Selected candidates will be invited to a brief video interview to discuss the role further. This position offers a steady opportunity to build experience in customer support and sales while working remotely with a supportive team.