We are seeking a confident and driven Sales Associate to generate new business through outbound cold calling. As the first point of contact for potential clients, you will initiate conversations, qualify leads, and either book meetings for senior sales staff or close deals directly to expand our client base. This role is ideal for someone who thrives on hitting targets, handles rejection well, and is looking to build a long-term career in sales.
Key Responsibilities
- Make a high volume of outbound cold calls, approximately 80 to 120 per day, using lead lists, databases, and research.
- Introduce ICM America’s services, identify prospects’ needs, and clearly explain how our solutions can help.
- Qualify leads based on budget, authority, need, and timeline, then schedule appointments or close sales.
- Manage objections professionally while steering conversations toward the next step.
- Follow up with prospects via phone, email, and LinkedIn to nurture and build the sales pipeline.
- Maintain accurate records of calls, notes, and lead statuses in the CRM system (e.g., HubSpot, Salesforce, Zoho).
- Consistently meet or exceed daily, weekly, and monthly targets for calls, conversations, appointments, and revenue.
- Research target industries and companies to develop and refine prospect lists.
- Collaborate with sales and marketing teams to improve scripts, campaigns, and gather market feedback.
- Stay informed about our services, pricing, competitors, and industry trends to effectively position our offerings.
Required Qualifications
- 1 to 3 years of experience in outbound sales, cold calling, telemarketing, or business development.
- Ability and willingness to work US shift hours consistently.
- Comfortable working remotely with a quiet workspace, reliable internet connection, and quality headset.
- Excellent spoken and written English with a clear, professional phone manner; a neutral accent is advantageous.
- Resilience and a positive attitude when handling rejection.
- Strong listening, persuasion, and objection-handling skills.
- Basic computer proficiency with MS Office or Google Workspace; experience with CRM platforms is a plus.
- Self-motivated, target-driven, organized, and disciplined to work independently.
Preferred Qualifications and Benefits
- Bachelor’s degree in Business, Marketing, or a related field is preferred but not mandatory.
This role offers the opportunity to develop your sales career in a dynamic environment where persistence and professionalism are rewarded. If you are motivated by targets and eager to grow within a supportive team, this position could be an excellent fit.