Sales Associate

FunFox is seeking a dedicated Sales Associate to join our remote, full-time team. In this role, you will support families in making one of the most important decisions for their child’s education by guiding them through our English learning programs. You will engage with parents who have already expressed interest, primarily through platforms like Meta and WhatsApp, answering their questions, understanding their child’s needs, and helping them find the best fit. This position requires empathy, clear communication, and a genuine desire to build trust and long-term relationships rather than simply making a sale.

Key Responsibilities:
- Develop deep expertise in FunFox’s reading and writing programs to confidently advise parents.
- Conduct thoughtful and empathetic conversations with parents to understand their child’s educational goals.
- Help families navigate the Australian education system and demonstrate how FunFox’s offerings align with their needs.
- Respond promptly and professionally to inquiries via WhatsApp, Meta, email, and phone calls.
- Manage trial class logistics, including confirming teacher availability, sharing class links and portal access, and sending timely reminders to parents.
- Follow up after trial sessions to collect feedback, answer questions, and guide families toward enrollment.
- Support families throughout the enrollment process, maintaining open communication until handoff to the Academic Counsellor team.
- Maintain accurate and up-to-date records in HubSpot, including call notes, status updates, invoices, and relevant family information to ensure smooth team collaboration.
- Provide daily reports on calls and enrollment activities.
- Share insights from parent interactions to help improve FunFox’s programs and processes.

Required Qualifications:
- Bachelor’s degree in any field.
- Strong communication skills, both written and verbal, with the ability to listen actively and respond thoughtfully.
- Empathy and genuine interest in education and supporting families.
- Ability to stay calm and positive during busy periods.
- Proactive attitude with strong follow-up skills and problem-solving abilities.
- Collaborative mindset, willing to support team members and work together effectively.
- Fresh graduates and early-career candidates are encouraged to apply; full training will be provided.

Preferred Qualifications and Benefits:
- Experience in sales, customer service, teaching, or support is advantageous but not required.
- Competitive compensation starting with a training stipend of PKR 80,000.
- After training, a base salary of PKR 100,000 per month plus up to PKR 100,000 in performance bonuses, with total monthly earnings potentially exceeding PKR 200,000.
- Bonus structure includes individual (80%) and team (20%) components, rewarding both personal and team success.
- Generous time off with one full week off every term to ensure regular breaks.
- Comprehensive onboarding and ongoing mentorship focused on consultative communication and leadership development.
- Clear career progression opportunities, including roles such as Advisor, Senior Advisor, Team Lead, or Specialist.
- Remote work environment with a supportive international team culture.

The hiring process typically takes about three weeks and includes several stages designed to assess your fit and readiness for the role. You will have the opportunity to introduce yourself, participate in technical simulations, engage in a live mock parent conversation, and meet the team to discuss culture and career growth.

If you are passionate about education, enjoy building meaningful relationships, and want to make a positive impact on children’s futures, this role at FunFox offers a rewarding and supportive environment to grow your career.