We are seeking a detail-oriented and proactive Sales Operations Coordinator to support our corporate sales functions. This role involves managing sales reporting, coordinating order dispatches, following up on receivables, and ensuring smooth communication across departments. The ideal candidate will be responsible for maintaining accurate data records, facilitating meetings to resolve operational issues, and driving timely completion of tasks. This position requires strong organizational skills, effective communication, and the ability to work collaboratively in a fast-paced environment.
Key Responsibilities
Sales Reporting & Governance: Prepare and distribute daily regional reports comparing targets against achievements. Ensure all sales activities comply with company policies, including managing order cancellations and discount approvals.
Receivables Follow-up: Collaborate with internal teams and clients to monitor outstanding corporate receivables. Track overdue balances and escalate any delays promptly to maintain healthy cash flow.
Order & Dispatch Coordination: Monitor both critical and non-critical orders, prioritizing critical ones to meet deadlines. Maintain accurate dispatch schedules and ensure timely closure of orders.
Meetings & Issue Resolution: Organize weekly meetings focused on ready orders and site updates. Document action points clearly and follow up with relevant departments to resolve any operational challenges within set timelines.
Systems & Data Management: Maintain precise and current records using SAP, HubSpot, Excel, and MIS reporting tools to support sales operations and decision-making.
Ownership & Follow-through: Track pending actions, coordinate with cross-functional teams, and ensure all assigned tasks are completed on time.
Learning & Development: Participate in assigned training sessions and assessments, adhering strictly to company standard operating procedures and maintaining punctuality.
Required Qualifications
- Bachelor’s degree in Business Administration, Management, or a related field.
- Proven experience in sales coordination, MIS reporting, or corporate sales operations.
- Strong proficiency in SAP, HubSpot, and Microsoft Excel.
- Excellent coordination, communication, follow-up, and problem-solving abilities.
- High attention to detail with a focus on data accuracy and the capability to manage multiple priorities efficiently.
We are looking for a results-driven professional who demonstrates ownership and accountability, follows through on commitments, and collaborates effectively across departments. The successful candidate will play a key role in ensuring the seamless execution of corporate sales operations and contributing to the overall success of the sales team.