This role focuses on managing both online and in-store retail sales while delivering exceptional customer service. The candidate will be responsible for handling customer inquiries, processing orders, and ensuring smooth sales transactions. Additionally, the position involves welcoming and assisting walk-in customers and visitors in a professional manner. Front-desk duties such as answering phone calls and coordinating visitor access are also part of the daily tasks. Basic administrative responsibilities, including documentation and record keeping, are essential to support sales operations. The role requires maintaining product displays, ensuring pricing accuracy, and keeping inventory records up to date. Coordination with various departments to manage orders, deliveries, and meet customer requirements is a key aspect of this position.
Key Responsibilities:
- Manage retail sales across both online platforms and physical stores, assisting customers throughout the entire sales process.
- Respond promptly to customer inquiries, process orders, conduct necessary follow-ups, and complete sales transactions efficiently.
- Welcome and professionally assist walk-in customers and visitors, providing a positive first impression.
- Perform reception duties including answering phone calls and coordinating visitor access to ensure smooth front-desk operations.
- Handle basic administrative tasks such as maintaining accurate documentation, record keeping, and updating sales records.
- Maintain attractive and organized product displays, verify pricing accuracy, and keep inventory records current.
- Collaborate with relevant departments to facilitate order processing, manage deliveries, and address customer needs in a timely manner.
Required Qualifications:
- Education level of Intermediate or Graduation.
- At least 1 year of relevant experience in retail sales or customer service.
Compensation and Work Location:
- Monthly salary ranging from Rs 50,000 to Rs 60,000.
- This position requires in-person attendance at the designated work location.
This opportunity is ideal for candidates who are customer-focused, organized, and capable of multitasking in a dynamic retail environment. The role offers a chance to develop skills in sales management, customer relations, and administrative coordination within a professional setting.