Located in Lahore, this full-time, in-office position offers an excellent opportunity for a detail-oriented professional to join a dynamic team focused on customer relations and sales support. The role involves managing customer accounts, processing orders, and maintaining effective communication with clients to ensure smooth business operations. The ideal candidate will be proactive in following up on orders and payments, supporting business development efforts, and occasionally visiting markets or customers to strengthen relationships.
Key Responsibilities
- Maintain and reconcile customer ledgers to ensure accurate financial records.
- Handle order booking and processing efficiently, ensuring timely fulfillment.
- Follow up with customers regarding their orders and outstanding payments to maintain cash flow.
- Communicate company policies, updates, and relevant information clearly to customers.
- Support business development activities through regular calls and client engagement.
- Conduct occasional visits to markets or customers to gather insights and foster relationships.
- Maintain detailed sales records and manage follow-ups to support sales targets.
Required Qualifications
- Strong communication skills with confidence in customer interactions.
- Proficiency in MS Excel for maintaining and analyzing sales and customer data.
- Excellent follow-up and coordination abilities to manage multiple tasks effectively.
- Basic experience in sales or business development is preferred to understand client needs and market dynamics.
- Presentable and professional demeanor suitable for client-facing roles.
Preferred Qualifications and Benefits
Candidates with prior experience in sales or business development will find this role particularly rewarding. The position offers a competitive monthly salary ranging from Rs100,000 to Rs120,000. Working in-person provides direct engagement with the team and customers, fostering a collaborative and supportive work environment.
This role is ideal for individuals seeking to grow their career in customer service and sales support within a reputable organization based in Lahore.