Sales Coordinator

This role involves providing comprehensive support to the sales team and ensuring smooth order and contract management processes. The successful candidate will handle customer inquiries, assist with sales presentations, and collaborate with multiple departments to maintain efficient operations. Attention to detail and strong organizational skills are essential to manage data entry, reporting, and coordination tasks effectively.

Key Responsibilities

Order & Contract Management: Process purchase orders, draft quotations, manage customer contracts, and ensure accurate data entry into company databases to maintain up-to-date records.

Customer Support: Respond promptly to client inquiries via phone, email, or chat. Resolve delivery or billing issues and maintain accurate account records to enhance customer satisfaction.

Sales Team Support: Schedule meetings, coordinate product demonstrations, prepare pitch decks and sales presentations, and track individual or team sales quotas to support the sales process.

Reporting & Tracking: Generate sales performance reports, maintain CRM dashboards, and monitor inventory levels and delivery lead times to provide actionable insights.

Cross-Departmental Collaboration: Work closely with marketing, logistics, and finance teams to align promotional campaigns, pricing updates, and shipping schedules, ensuring seamless communication across departments.

Required Qualifications

Education: A high school diploma is acceptable for entry-level positions; however, a Bachelor’s degree in Business Administration, Marketing, or a related field is preferred.

Experience: Candidates should have between 1 to 3+ years of experience in sales support, administration, or customer service roles.

Technical Skills: Proficiency in Microsoft Office, particularly Excel (including pivot tables and VLOOKUP functions), and experience with CRM software such as Salesforce, HubSpot, or other industry-specific systems is required.

Soft Skills: Strong verbal and written communication skills, excellent organizational abilities, keen attention to detail, and effective problem-solving capabilities are essential for success in this role.

Compensation and Work Location

The position offers a monthly salary ranging from Rs50,000 to Rs55,000. This is an in-person role, requiring the candidate to work from the designated office location.