Sales Coordinator - Lahore

This role involves supporting the sales team by managing customer communications, coordinating sales activities, and ensuring smooth order processing. The candidate will act as a liaison between various departments including Sales, Accounts, Store, IT, and Logistics to facilitate timely delivery and maintain accurate records. Additionally, the position requires handling customer inquiries, preparing tender documents, and assisting with after-sales support to enhance customer satisfaction.

Key Responsibilities

- Coordinate sales activities, customer communication, and related documentation to support the sales process.
- Handle incoming customer calls and inquiries promptly and professionally.
- Prepare and coordinate IT tender and bid documents, including certificates and supporting materials.
- Follow up on outstanding customer payments and aging balances in collaboration with Sales Representatives.
- Work closely with Sales, Accounts, Store, IT, and Logistics teams to ensure efficient order processing and dispatch.
- Track orders, monitor stock availability, and oversee fulfillment to guarantee timely delivery.
- Provide ongoing customer support, address complaints, and assist with after-sales requirements to maintain strong client relationships.
- Maintain organized and up-to-date customer, lead, and sales records within the CRM system.
- Assist in preparing sales presentations, promotional materials, and coordinating sales events as needed.

Required Qualifications

- Intermediate or Graduation level education.
- 2-3 years of relevant experience in sales coordination, customer service, or a related field.

Compensation and Work Location

The position offers a monthly salary ranging from Rs 50,000 to Rs 70,000. This is an in-person role requiring attendance at the designated work location.

This opportunity is ideal for candidates who are detail-oriented, possess strong communication skills, and can effectively coordinate across multiple departments to support sales operations and customer satisfaction.