Sales Development Representative - Health

Huzzle connects exceptional talent with leading companies across the UK, US, Canada, Europe, and Australia. Our clients range from fast-growing startups to digital agencies, SaaS firms, and tech-enabled businesses in sectors like MarTech, FinTech, EdTech, and eCommerce. Unlike traditional outsourcing agencies, we place candidates directly with innovative companies where they become valued team members.

Our client is a well-established leader in holistic and naturopathic medicine with over 35 years of experience. They provide comprehensive wellness solutions using an integrative healthcare approach that addresses the root causes of illness. Their services include traditional Chinese medicine, regenerative therapies, and clinical nutrition, catering to a broad demographic from pediatrics to geriatrics. The organization emphasizes personalized treatment plans focused on longevity and the body’s natural healing abilities. Based in a premier facility in Hawaii, they combine advanced diagnostics with natural medicine to deliver transformative health outcomes. The team fosters a compassionate and supportive environment, dedicated to empowering patients through education and proactive lifestyle management.

This full-time opportunity is for a Patient Care Coordinator at a respected holistic health and wellness clinic in Hawaii with a 38-year legacy. The role is more than reception; it is a vital connection between patients and their healing journey. The ideal candidate will manage a high volume of outreach, build immediate rapport, and ensure every patient seeking care is successfully booked and confirmed. This position suits confident communicators who thrive in fast-paced environments and want to make a meaningful impact on people’s health.

Key Responsibilities
- Manage a high volume of outbound and inbound calls, maintaining a standard of 150+ dials daily to new leads, existing patients, and follow-ups.
- Serve as the first point of contact, answering all incoming calls with professionalism, warmth, and authority.
- Schedule and book appointments for services including IV Therapy, Acupuncture, and General Naturopathic consultations.
- Proactively follow up on website leads and re-engage former patients to ensure continuity of care.
- Handle common patient objections regarding pricing, insurance, and decision-making with empathy and confidence.
- Maintain detailed records using Google Sheets and Google Calendar to optimize the clinic’s schedule.
- Execute text and email follow-up sequences to reduce no-show rates and keep the patient pipeline active.

Required Qualifications
- Proven experience in appointment setting or high-volume outbound calling.
- Exceptional verbal communication skills with a strong, clear phone presence.
- Active listening abilities to engage in authentic conversations without sounding scripted.
- Experience managing sales objections with a helpful, consultative approach.
- High organizational discipline with the ability to take detailed notes and manage tasks independently.
- Availability to work 8:00 AM to 5:00 PM Hawaii Standard Time (HST).
- Energetic personality with a natural ability to motivate others and build trust quickly.

Preferred Qualifications and Benefits
- Previous experience as a receptionist or coordinator in a medical or wellness clinic.
- Familiarity with Keap Pro or similar CRM software.
- Interest or knowledge in Naturopathic Medicine and holistic health practices.
- Sales experience in a service-based industry.

This is a fully remote role offering flexible working hours. Candidates will have the opportunity to work with high-growth international companies and enjoy clear career progression to Account Executive and beyond. The position includes performance-based bonuses, direct hire with global clients (not outsourced), and ongoing training, mentorship, and sales development support.