Shipday is revolutionizing local delivery by providing accessible, affordable solutions for small businesses worldwide. Since 2020, we have facilitated millions of deliveries across more than 100 countries, empowering local merchants to thrive in the evolving e-commerce landscape. We are currently expanding our sales team and seeking motivated Sales Development Representatives (SDRs) to help grow Shipday’s presence among small and mid-sized businesses.
Key Responsibilities
- Prospect and source new business opportunities through cold calls, emails, and other outbound channels.
- Research potential customers to identify businesses that would benefit from Shipday’s delivery solutions.
- Engage with business owners, operators, and key decision-makers to initiate conversations.
- Conduct discovery calls to understand prospects’ delivery challenges and needs.
- Qualify both inbound and outbound leads effectively.
- Schedule qualified meetings and product demos for Account Executives.
- Maintain consistent follow-up with prospects throughout the sales development process.
- Collaborate with Account Executives to ensure smooth handoffs of qualified opportunities.
- Partner with channel collaborators to uncover new leads and business opportunities.
- Keep accurate records of prospect interactions and activities in the CRM system.
- Track and report key sales development metrics such as calls, emails, conversations, meetings booked, and qualified opportunities.
- Consistently meet or exceed activity and pipeline generation targets.
Required Qualifications
- Minimum of 6 months’ experience in outbound B2B sales, business development, or sales development roles preferred.
- Strong verbal and written communication skills.
- Comfortable making a high volume of outbound calls and sending emails.
- Highly organized with excellent follow-through and attention to detail.
- Ability to thrive in a fast-paced, dynamic environment.
- Entrepreneurial mindset with a willingness to learn and adapt based on feedback.
- Competitive, self-motivated, goal-oriented, and driven to achieve results.
- Demonstrates a strong sense of urgency and a “get things done” attitude.
Preferred Qualifications and Benefits
- Experience in SaaS or technology sales is a plus.
- Background in selling to or prospecting small and medium-sized businesses (SMBs) is advantageous.
- Familiarity with hospitality technology, POS systems, delivery/logistics, or payments industries is beneficial.
- Opportunity to join an early-stage, fast-growing company where your input can directly influence sales strategies and processes.
- Work closely with sales leadership to help build and refine the sales playbook.
- Be part of a global business with customers in over 100 countries, contributing to scalable growth and innovation.
Success in this role is defined by the ability to consistently generate meaningful conversations with prospective customers and create qualified sales opportunities. Performance will be measured by activity levels and results, including outbound calls and emails, prospect conversations, meetings booked, qualified opportunities generated, conversion rates, and achievement of sales goals. This position offers a unique chance to build a career in technology sales within a collaborative and fast-moving environment.