Sales Development Representative (Japanese Speaker)

Creative Chaos is seeking a proactive and detail-oriented Inbound Sales Development Representative (SDR) to manage all incoming sales inquiries. The primary focus of this role is to engage with potential leads, qualify them effectively, and schedule meetings between these prospects and the Account Executive (AE) team. This position requires strong communication skills and the ability to maintain organized records while ensuring a smooth handoff to the sales team.

Key Responsibilities

- Respond Promptly to all inbound leads within established service level agreements (SLAs) to ensure timely engagement.
- Conduct Initial Outreach through personalized emails, phone calls, and SMS to connect with prospects and gather relevant information.
- Schedule Meetings with qualified leads using HubSpot Meetings, coordinating calendars to align with Account Executives.
- Maintain CRM Accuracy by diligently logging all activities, notes, and lead dispositions within HubSpot to keep data current and actionable.
- Nurture Cold Leads who are not yet ready to purchase by adding them to follow-up cadences or transferring them to the marketing team for further engagement.
- Monitor and Triage various inbound channels including website contact forms, demo requests, inbound calls, and email inquiries to ensure no lead is overlooked.
- Collaborate Closely with Account Executives to guarantee a seamless handoff process and effective calendar management.
- Provide Feedback to marketing and sales teams regarding lead quality and any recurring trends observed during outreach efforts.

Required Qualifications

- Bachelor’s degree in business, marketing, or a related field.
- 1 to 3 years of experience in a similar inbound sales or lead qualification role.
- Strong written and verbal communication skills in Japanese, with the ability to be clear, concise, and persuasive.
- Proficiency with CRM systems, particularly HubSpot.
- Comfortable with phone outreach and skilled at handling objections or questions from prospects.
- Highly organized and process-driven, ensuring no leads are missed or neglected.
- Self-motivated and accountable, demonstrating a proactive and responsive work style.
- Tech-savvy, with familiarity in using email tools, calendar scheduling platforms, SMS communication tools, and sales enablement software.

This role offers an excellent opportunity to be part of a dynamic sales team at Creative Chaos, where your efforts directly contribute to the growth of the business. If you thrive in a fast-paced environment and enjoy engaging with potential customers to drive sales success, this position is a great fit.