Sales Development Representative (Japanese Speaker)

Creative Chaos is seeking a proactive and detail-oriented Inbound Sales Development Representative (SDR) to manage all incoming sales inquiries. The primary focus of this role is to engage with potential clients, qualify leads, and schedule meetings between these prospects and our Account Executives (AEs). This position requires excellent communication skills and the ability to work efficiently within defined service level agreements (SLAs) to ensure timely follow-up and lead management.

Key Responsibilities:
Respond Promptly to all inbound leads, ensuring follow-up occurs within established SLAs.
Conduct Initial Outreach through personalized emails, phone calls, and SMS to engage prospects effectively.
Schedule Meetings between qualified leads and Account Executives using HubSpot Meetings to streamline the sales process.
Maintain CRM Accuracy by diligently logging all activities, notes, and lead dispositions in HubSpot to keep data current and actionable.
Nurture Cold Leads who are not yet ready to purchase by adding them to follow-up cadences or transferring them to the marketing team for further engagement.
Monitor and Triage various inbound channels including website contact forms, calls, demo requests, and email inquiries to ensure no opportunity is missed.
Collaborate Closely with Account Executives to guarantee a smooth handoff of qualified leads and proper calendar alignment for meetings.
Provide Feedback to marketing and sales teams regarding lead quality and any recurring patterns observed to help refine lead generation and qualification processes.

Required Qualifications:
Bachelor’s degree in business, marketing, or a related field.
1 to 3 years of experience in a similar sales development or inbound lead qualification role.
Strong written and verbal communication skills in Japanese, with the ability to be clear, concise, and persuasive.
Experience working with CRM systems, preferably HubSpot, to manage and track leads efficiently.
Comfortable with phone outreach and adept at handling objections or questions from prospects professionally.
Highly organized and process-oriented, ensuring no leads are overlooked or lost during the sales cycle.
Self-starter mentality with a proactive, responsive, and accountable approach to work.
Tech-savvy, familiar with email communication tools, calendar scheduling platforms, SMS systems, and sales enablement software.

This role offers the opportunity to be a key player in the sales process by managing inbound interest and driving qualified leads to the sales team. If you thrive in a fast-paced environment and enjoy engaging with potential clients to help grow business opportunities, this position at Creative Chaos could be an excellent fit.