Sales Development Representative

Swift Tech BPO is a dynamic outsourcing company specializing in customer support, lead generation, appointment setting, sales, telemarketing, email marketing, and comprehensive business process outsourcing solutions. The company is committed to helping businesses scale efficiently by providing professional communication, dependable support teams, and performance-driven strategies. Serving startups, agencies, and growing enterprises across various industries, Swift Tech BPO offers tailored services that improve customer experience, generate qualified leads, and drive measurable growth. Its extensive portfolio also includes data entry, virtual assistance, and business development support.

The Sales Development Representative position at Swift Tech BPO is a full-time, on-site role based in Lahore District. This role focuses on prospecting and qualifying leads, conducting outbound calls and emails, and nurturing potential clients through the initial phases of the sales cycle. The successful candidate will play a key role in expanding the company’s client base by identifying opportunities and facilitating the sales process.

Key Responsibilities
- Research target markets and identify key decision makers to generate qualified leads.
- Conduct outbound calls and email campaigns to engage potential clients.
- Present Swift Tech BPO’s service offerings clearly and effectively.
- Schedule appointments and product demonstrations for the sales team.
- Maintain accurate and up-to-date records in CRM systems.
- Follow up on inbound inquiries promptly and professionally.
- Collaborate closely with sales and business development teams to achieve lead generation and revenue goals.
- Adhere to standardized communication scripts while contributing feedback to improve outreach strategies.
- Represent the company professionally in all client interactions to uphold brand reputation.

Required Qualifications
- Proven experience in inside sales, outbound calling, or telesales.
- Strong lead generation skills, including prospecting, qualifying leads, and managing sales pipelines.
- Excellent verbal and written communication skills with a professional telephone and email manner.
- Business development capabilities, including identifying opportunities, building client relationships, and supporting account growth.
- Familiarity with CRM software and basic digital marketing or outreach tools is advantageous.
- Ability to work full-time on-site in Lahore District, meet performance targets, manage time efficiently, and thrive in a team environment.
- Minimum education requirement is a high school diploma.

Preferred Qualifications and Benefits
- A bachelor’s degree in Business, Marketing, or a related field is preferred but not mandatory.
- Prior experience in a BPO or call center environment is beneficial.

This role offers the opportunity to join a results-oriented company where professional growth and contribution to business success are highly valued. Candidates who are motivated, communicative, and goal-driven will find this position rewarding and impactful.