Sales Development Representative

We are seeking a proactive and results-oriented Sales Development Representative (SDR) to join our team remotely on a full-time basis, working U.S. business hours. In this role, you will be responsible for building a strong pipeline of qualified sales opportunities through outbound prospecting and personalized outreach. Your primary focus will be connecting with potential customers, understanding their needs, qualifying leads, and scheduling discovery calls for the sales team. The ideal candidate is confident in cold calling, persistent with follow-ups, resilient in handling rejection, and motivated by achieving outreach and conversion goals.

Key Responsibilities

- Outbound Prospecting & Lead Generation: Identify and research potential leads that align with the company’s ideal customer profile. Build and maintain a consistent pipeline of prospective customers. Reach out to prospects via cold calls, emails, and other outreach channels. Personalize outreach messages based on each prospect’s business and potential needs.

- Lead Qualification & Discovery: Engage prospects to understand their needs, budget, decision-making authority, and overall fit. Ask relevant questions to efficiently qualify or disqualify leads. Schedule discovery calls and pass qualified opportunities to the sales team. Maintain clear and detailed notes on prospect conversations, needs, and next steps.

- CRM & Pipeline Management: Accurately record outreach activities, call outcomes, prospect details, and pipeline updates in the CRM system. Manage follow-up sequences consistently to ensure opportunities remain active. Keep CRM records organized and up to date. Monitor outreach progress and maintain visibility into lead status.

- Sales Team Collaboration: Work closely with account executives and sales leadership to align on target audiences and outreach strategies. Share feedback from prospect conversations to help refine messaging and improve conversion rates. Communicate pipeline progress, challenges, and potential opportunities proactively.

Required Qualifications

- Proven experience in sales development, business development, or outbound sales.
- Hands-on experience with cold calling, email outreach, and lead generation.
- Strong written and verbal communication skills in English.
- Familiarity with CRM platforms and sales outreach tools.
- Excellent listening and questioning abilities to identify prospect needs and qualify leads.
- Professional handling of rejection while maintaining consistent outreach activity.
- Strong organizational skills with reliable follow-through on prospecting and follow-up tasks.
- Ability to work independently, manage priorities, and meet activity and performance targets.

Preferred Qualifications and Culture Fit

- You view rejection as an opportunity to learn and improve your approach.
- You take ownership of your outreach activity, pipeline, and performance metrics.
- You communicate proactively and flag challenges before they impact results.
- You maintain consistent follow-ups and accurate CRM records without repeated reminders.
- You are motivated, resilient, and comfortable working in a target-driven sales environment.

Typical Day

Your day will start with reviewing active prospects and prioritizing outreach activities. Throughout the day, you will make cold calls, send personalized emails, research new leads, and follow up with prospects. You will qualify potential customers, book discovery calls for account executives, and update the CRM with conversation outcomes and next steps. Collaboration with the sales team to share feedback and improve outreach strategies is also an essential part of your daily routine.

Interview Process

The selection process includes an AI screening, followed by a client interview, and concludes with the offer stage.