Sales Development Representative

We are seeking a confident and target-driven Sales Development Representative (SDR) specializing in cold calling to join our IT services team. In this role, you will be responsible for reaching out to potential clients, introducing our IT solutions, understanding their business needs, and generating qualified leads and appointments for the sales team. This position requires excellent communication skills, persistence, and the ability to engage with decision-makers effectively.

Key Responsibilities
- Make outbound calls to prospective clients, including business owners, agency founders, and senior decision-makers.
- Present the company’s IT services clearly and identify clients’ business and technology requirements.
- Generate qualified leads and schedule appointments for the sales team to follow up on.
- Follow provided calling scripts while adapting naturally to different conversations and client responses.
- Handle objections and rejection professionally, maintaining a positive and persistent attitude.
- Conduct timely follow-ups with prospects through calls and other outreach channels.
- Maintain accurate records of calls, leads, follow-ups, and outcomes within the CRM system.
- Achieve weekly and monthly targets related to call volume, qualified leads, and appointments.
- Research prospects beforehand to identify relevant opportunities and tailor outreach accordingly.
- Collaborate closely with the sales team by providing detailed information about qualified prospects.
- Represent the company professionally and positively during all client interactions.

Required Qualifications
- Strong spoken English with clear, confident, and professional communication skills.
- Previous experience in cold calling, telesales, lead generation, or appointment setting.
- Comfortable engaging with business owners, founders, and senior decision-makers.
- Ability to handle rejection and objections while maintaining motivation and consistency.
- Target-oriented mindset with strong follow-up and persuasion abilities.
- Basic familiarity with CRM tools, lead management systems, or calling/dialer software.
- Self-motivated, proactive, and able to work independently.
- Strong listening and interpersonal skills to build rapport and understand client needs.

Preferred Qualifications and Benefits
- Experience in selling or promoting IT services, software, digital solutions, or other B2B services is a plus.
- Competitive salary ranging from Rs50,000 to Rs100,000 per month, with performance-based incentives and commissions.
- Comprehensive training and guidance on company services, CRM usage, and sales processes.
- Opportunity to work with international clients, expanding your professional network.
- Clear growth opportunities within the sales and business development teams.
- A professional and collaborative work environment that supports your success.
- This is a remote position, offering flexibility and work-life balance.

If you are driven, enjoy engaging with clients, and want to grow your career in IT sales, this role offers an excellent opportunity to develop your skills and contribute to a dynamic team.