Sales Development Representative

CrecenTech Systems Private Limited

Lahore , Pakistan

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Posted 16 hours ago Report Job

CrecenTech Systems Pvt. Ltd. is looking for a proactive and organized Sales Development Representative (SDR) to join their team. The primary focus of this role is to engage with prospective customers through outbound calls and other communication channels, consistently follow up on sales leads, and schedule meetings for the Sales team. The SDR will play a crucial role in managing the sales pipeline by accurately recording interactions in the CRM and supporting the progression of opportunities. The ideal candidate will be a confident communicator, capable of understanding customer needs, managing multiple leads simultaneously, and maintaining professional relationships with both prospective and existing clients.

Key Responsibilities
- Initiate contact with prospective customers via cold calls, emails, WhatsApp, and other approved communication channels.
- Consistently follow up with leads to identify their needs and gauge interest in the company’s products and services.
- Schedule qualified appointments, product demonstrations, and meetings for the Sales team.
- Maintain ongoing communication with prospective and existing customers to support lead progression.
- Follow up on quotations, proposals, and pending customer decisions to ensure timely responses.
- Accurately record all calls, customer interactions, follow-up activities, and lead status updates in the CRM system.
- Coordinate closely with the Sales team to ensure smooth handovers and prompt responses to customer inquiries.
- Professionally address basic questions and objections, escalating complex issues when necessary.
- Prepare daily, weekly, and monthly reports detailing outreach efforts, follow-ups, appointments, and sales progress.
- Work towards achieving individual and team sales targets while staying informed about the company’s product offerings.

Required Qualifications
- Bachelor’s degree in Business Administration, Marketing, Sales, or a related field, or equivalent relevant experience.
- 1 to 3 years of experience in sales, business development, telesales, lead generation, customer service, or a similar role.
- Strong verbal and written communication skills with an ability to handle customers professionally.
- Confidence in cold calling, lead follow-up, and objection handling.
- Ability to organize and prioritize multiple leads and follow-up activities effectively.
- Proficiency in Microsoft Office applications, especially Excel, Word, and Outlook.
- Experience using CRM software is preferred.
- A professional, detail-oriented, and results-driven approach to work.

Preferred Qualifications and Benefits
- Performance-based incentives that reward achievement and contribution.
- Access to professional training and development programs to enhance skills.
- Opportunities for career growth within the Sales Department.
- Paid leave and applicable company benefits.
- A supportive and collaborative work environment fostering teamwork and professional growth.

The position offers a monthly salary ranging from Rs 65,000 to Rs 120,000, depending on experience and performance. The role requires fluency in English and is based in Lahore, with work conducted in person. Candidates should have at least two years of experience in sales follow-ups and be prepared to discuss their expected salary during the application process.

This opportunity is ideal for motivated individuals seeking to build a career in sales within a dynamic and growth-oriented company.