Sales Development Representative (Outbound)

CreditMarket.ae, a part of Alfred Holdings, is seeking a motivated and results-driven Outbound Sales Development Representative (SDR) to join our fully remote team. This role focuses on generating qualified business opportunities by reaching out to potential customers and promoting a range of banking products including credit cards, personal loans, and mortgages. You will be instrumental in building and maintaining a robust sales pipeline through consistent outbound calling, effective communication, and accurate management of customer data. The position offers a competitive monthly compensation of AED 1,500 - 2,000 and is ideal for individuals who thrive in a target-driven environment and are eager to grow within a dynamic digital financial services platform.

Key Responsibilities
- Conduct outbound calls to assigned leads, clearly explaining product features, eligibility, documentation, and application processes.
- Identify customer needs, assess interest levels, and generate qualified sales opportunities.
- Follow up with interested customers to advance applications and improve conversion rates.
- Maintain professional and customer-focused communication throughout all interactions.
- Manage assigned leads within set timelines, ensuring all contacts are documented and no lead is left unattended.
- Update CRM or lead tracking systems with accurate call outcomes, lead statuses, customer remarks, and next follow-up dates.
- Record Lead Reference IDs and Campaign IDs where applicable.
- Escalate issues such as duplicate leads, incorrect contact information, or unassigned leads to the Reporting Manager.
- Coordinate with sales, processing, and support teams to facilitate application progress and resolve any delays.
- Track application statuses and promptly communicate business opportunities, customer concerns, or delays to management.
- Submit detailed daily performance reports including total calls made, qualified leads, applications submitted, follow-ups completed, and any shortfalls against targets.

Required Qualifications
- Excellent communication and interpersonal skills, with confidence in making high-volume outbound calls.
- Strong sales orientation focused on lead conversion and meeting targets.
- Effective listening and objection-handling abilities.
- High attention to detail for accurate CRM updates and lead management.
- Ability to manage multiple leads and follow-ups in an organized manner.
- Discipline in adhering to daily targets, schedules, and operational procedures.
- A professional and customer-centric approach suited for a fast-paced, target-driven environment.

Preferred Qualifications and Benefits
- Opportunity to work remotely with a growing digital financial services platform.
- Exposure to a variety of banking and financial products, enhancing industry knowledge.
- A performance-driven culture that supports career development in sales.
- Potential for growth within Alfred Holdings’ expanding portfolio of digital businesses.

This role offers a unique chance to contribute to a technology-driven company focused on making financial services more accessible and customer-friendly. If you are a proactive sales professional looking to advance your career in the financial sector, CreditMarket.ae provides an engaging and supportive environment to achieve your goals.