Sales Development Representative (SDR)

Digital Phantom is a fast-growing digital marketing and business solutions agency serving clients across Canada and the United States. We help businesses increase leads, improve their online presence, and grow through services such as digital advertising, SEO, social media management, email marketing, and other technology-driven solutions. We are currently looking for a motivated Sales Development Representative (SDR) to join our expanding sales team. In this role, you will focus on identifying and engaging prospective clients, qualifying leads, and scheduling appointments to support our sales efforts.

Key Responsibilities
- Conduct outbound calls to prospective clients in Canada and the United States.
- Identify and research potential businesses that could benefit from Digital Phantom’s services.
- Introduce the company and clearly communicate our value proposition.
- Qualify leads based on business needs, budget, decision-making authority, and overall fit.
- Book qualified appointments for Account Managers and Business Development Executives.
- Follow up with prospects through phone, email, SMS, and other communication channels.
- Maintain accurate and up-to-date lead information within the CRM system.
- Track conversations, follow-ups, appointments, and lead statuses diligently.
- Re-engage leads that are not immediately ready to proceed.
- Consistently meet and exceed daily, weekly, and monthly outreach and appointment-setting targets.
- Collaborate closely with Account Managers and the sales team to ensure smooth handoffs.
- Continuously refine sales scripts, objection-handling techniques, and outreach strategies.
- Stay informed about Digital Phantom’s services, current offers, and target industries.

Required Qualifications
- 1 to 3 years of experience in sales, telemarketing, SDR, BDR, or appointment-setting roles preferred.
- Excellent spoken and written English communication skills.
- Strong interpersonal skills with a confident and professional telephone manner.
- Comfortable making a high volume of outbound calls.
- Proven ability to persuade and handle objections effectively.
- Goal-oriented with strong motivation to meet and exceed targets.
- Ability to quickly build rapport with prospects.
- Strong follow-up and organizational skills.
- Proficient in using CRM systems and sales tools.
- Ability to work independently in a remote environment.
- High attention to detail and accuracy in data entry.

Preferred Qualifications and Benefits
Experience selling digital marketing, advertising, SaaS, professional services, or other B2B services is an advantage.

This is a fully remote position based in Pakistan with a hybrid work model. The role requires availability during hours overlapping with Canadian and U.S. business hours, depending on the assigned market. Compensation ranges from Rs60,000 to Rs90,000 per month, with performance-based incentives and commissions, offering significant earning potential for high-performing SDRs.

You will have the opportunity to work with clients across North America, receive ongoing training and sales development support, and be part of a collaborative, growth-focused team. Career advancement opportunities into Account Management and Business Development roles are available.

Digital Phantom is committed to equal opportunity employment and values diversity within its workforce. Candidates must have at least two years of experience with international calling.