Sales Enablement Specialist

Innowi is a dynamic company dedicated to helping restaurants scale their businesses, diversify revenue streams, and enhance customer experiences through a comprehensive restaurant management solution. Our platform includes Kiosk, QR Code Ordering, Online Ordering, Restaurant POS, KDS, Admin app, Marketing & Rewards, Reporting & Analytics, Employee Management, and more. We are seeking a skilled professional to design and deliver training programs that empower our U.S.-based Independent Sales Organizations (ISOs) and internal sales teams to effectively sell and support our products and services.

Key Responsibilities

- Design and deliver virtual training programs tailored for U.S.-based ISOs, covering product knowledge, value propositions, sales processes, compliance, and customer engagement standards.
- Develop and maintain structured onboarding and certification pathways to ensure new ISO partners and sales representatives achieve sales readiness within agreed timelines.
- Provide ongoing online training, coaching, and refresher sessions to enhance product knowledge, consultative selling, objection handling, negotiation, and closing skills among the sales team.
- Create comprehensive sales enablement materials, including playbooks, presentations, facilitator guides, e-learning modules, role-play scenarios, call scripts, battle cards, FAQs, and quick-reference job aids.
- Conduct training needs assessments by analyzing performance data, learner feedback, call quality, pipeline activity, conversion rates, and input from sales leadership and ISO stakeholders.
- Facilitate live virtual workshops across U.S. time zones using online meeting and learning platforms, ensuring strong learner engagement through demonstrations, simulations, quizzes, and role-playing activities.
- Collaborate with Sales, Marketing, Product, Operations, and Compliance teams to ensure training content is accurate, current, consistent with brand messaging, and aligned with commercial priorities.
- Track and report on training effectiveness by monitoring attendance, completion rates, assessments, certification results, learner feedback, time-to-productivity, and post-training sales performance.
- Manage and continuously improve the sales enablement content library, ensuring ISOs and internal sales representatives have quick access to approved, relevant, and up-to-date resources.
- Support sales managers with coaching frameworks and reinforcement plans, recommending targeted interventions to improve partner readiness, team consistency, productivity, and revenue performance.

Required Qualifications

- Proven experience in designing and delivering virtual training programs for sales teams, preferably within the technology or restaurant management sectors.
- Strong understanding of sales processes, consultative selling techniques, objection handling, negotiation, and closing strategies.
- Excellent communication and facilitation skills, with the ability to engage learners across multiple time zones.
- Experience creating a variety of sales enablement materials and e-learning content.
- Ability to analyze training needs and measure training effectiveness using data-driven approaches.
- Collaborative mindset with experience working cross-functionally with Sales, Marketing, Product, Operations, and Compliance teams.
- Comfortable working night shifts aligned with U.S. time zones (9 PM to 6 AM).

Location and Working Hours

This position is based in Gulberg 3, Lahore, and requires working night shifts from 9 PM to 6 AM to align with U.S. business hours.

Innowi offers an exciting opportunity to contribute to a fast-growing company that is transforming the restaurant industry through innovative technology solutions. If you are passionate about sales enablement and training, and thrive in a collaborative, fast-paced environment, we encourage you to apply.