This opportunity at ABS International offers a refreshing alternative to the typical high-pressure BPO environment. With 18 years of uninterrupted operations in the US logistics and transportation sector, ABS International provides a stable and growth-oriented workplace. Unlike many BPOs, the company emphasizes sustainable performance without unrealistic sales targets or burnout. The role involves building and managing long-term client relationships within the US logistics market, focusing on relationship-driven sales rather than scripted or high-pressure calls.
Key Responsibilities
- Develop and maintain strong, long-term relationships with clients in the US logistics industry.
- Onboard new clients and actively grow existing accounts to increase revenue.
- Manage client portfolios with a focus on sustainable business growth.
- Achieve sales targets through consultative and relationship-based selling techniques.
- Collaborate with internal teams to ensure client satisfaction and service delivery.
- Track and report sales activities and client feedback to support continuous improvement.
Required Qualifications
- Previous experience in BPO, call centers, international calling, or sales roles.
- Fluency in spoken English to effectively communicate with US-based clients.
- Willingness to work on-site at the Johar Block 14 branch in Karachi.
- Availability to work the evening shift from 6:00 PM to 2:00 AM, six days a week (Monday to Saturday).
- Strong interpersonal and communication skills with a customer-focused mindset.
- Ability to work independently and manage multiple client accounts efficiently.
Preferred Qualifications and Benefits
- Experience in the US logistics or transportation industry is highly advantageous.
- ABS International offers a defined career path with real promotions and annual salary increments, emphasizing professional growth rather than just a paycheck.
- The company has a flawless record of timely payrolls, ensuring employees are paid on time without fail.
- There is no pressure to meet unrealistic daily sales targets; the focus is on sustainable performance and employee well-being.
- Two shift options are available to accommodate different lifestyles, with this role operating from 6:00 PM to 2:00 AM.
- Employees receive 15 days of fully paid annual leave.
- Compensation includes a base salary commensurate with experience, a monthly attendance allowance of PKR 3,000, and commission based on the monthly revenue generated by the individual.
- Daily cash rewards are offered based on daily performance, with total earning potential exceeding PKR 200,000 per month.
- The workweek consists of six days, with a 30-minute break plus a separate Namaz break.
- A probation period of one month applies to new hires.
This role is ideal for candidates seeking a stable, rewarding career in a reputable BPO that values employee growth and work-life balance. If you are comfortable working on-site in Karachi during the specified shift and meet the qualifications, this position offers a unique chance to advance your career in the US logistics market.