We are seeking a motivated and customer-oriented Tele-Sales Executive to join our team. In this role, you will be responsible for engaging with potential residential and commercial clients to promote VonLink’s maintenance packages. Your efforts will focus on generating leads, managing inbound inquiries, and converting calls into confirmed bookings. The ideal candidate will have excellent communication skills, a persuasive approach, and the ability to maintain strong client relationships while working efficiently in a fast-paced environment.
Key Responsibilities:
Outbound Calling: Proactively reach out to potential clients to introduce VonLink’s maintenance services, schedule appointments, and generate new business leads.
Inbound Management: Handle incoming customer inquiries promptly, provide detailed information about services such as plumbing, electrical, and HVAC, and convert these interactions into confirmed bookings.
Client Relationship Management: Conduct professional follow-ups with both existing and prospective clients to ensure satisfaction and foster long-term relationships.
Data Management: Maintain accurate records by updating customer details, call logs, and lead statuses within the company CRM or database system.
Target Achievement: Consistently meet or exceed daily, weekly, and monthly targets related to call volume and conversion rates.
Required Qualifications:
Education: Intermediate or Bachelor’s degree holders are encouraged to apply. Fresh graduates as well as candidates with prior tele-sales or customer support experience will be considered.
Communication Skills: Strong verbal communication abilities in both Urdu and English are essential. Candidates must demonstrate polite, confident, and professional phone etiquette.
Sales Acumen: Ability to persuade effectively, listen actively, and maintain a customer-first mindset throughout all interactions.
Computer Literacy: Comfortable using MS Office applications, WhatsApp Business, and basic CRM or data tracking tools.
Punctuality: Demonstrated discipline and punctuality with the ability to thrive in a fast-paced work environment.
Preferred Qualifications and Benefits:
We offer a competitive basic salary complemented by attractive sales commissions and bonuses. Our work environment is professional and growth-oriented, providing ample opportunities for career development. Comprehensive training will be provided, including detailed information about our services and effective sales scripts to support your success.
Compensation: Rs30,000 to Rs40,000 per month.
Work Location: This position requires in-person attendance.
If you are enthusiastic about sales and customer service, and eager to contribute to a dynamic team, we encourage you to apply.