Sales Executive

Architects World, a leading importer and retailer of premium-quality tiles, sanitary ware, and fittings in Pakistan, is seeking an experienced and customer-focused Sales Executive to join our premium showroom located in Main Bukhari Commercial, DHA Phase 6, Karachi. As the official distributor of TOTO Japan in Pakistan, we offer a diverse portfolio of international brands from Spain, Italy, China, and Japan. The ideal candidate will have a minimum of three years’ experience in a tiles showroom, with strong knowledge of premium and imported tiles and sanitary products. This full-time, on-site role requires dedication to providing an exceptional customer experience while working Monday through Saturday, from 10:00 AM to 8:00 PM.

Key Responsibilities
- Greet and professionally assist walk-in customers at the showroom.
- Understand customer requirements, project needs, preferences, and budget to recommend suitable tiles, sanitary ware, and fittings.
- Present detailed product information including features, specifications, finishes, sizes, and design options.
- Prepare accurate quotations and follow up with customers to convert inquiries into sales.
- Handle customer inquiries and sales objections with professionalism and confidence.
- Build and maintain strong relationships with clients, including architects, interior designers, contractors, builders, and homeowners.
- Develop and maintain a robust pipeline of potential customers to achieve individual and showroom sales targets.
- Maintain accurate records of customer interactions and sales transactions.
- Coordinate with inventory, operations, and management teams to ensure smooth order fulfillment.
- Stay informed about new collections, products, brands, specifications, and availability to provide up-to-date advice.
- Deliver a premium customer experience throughout the sales process, reflecting the showroom’s high standards.

Required Qualifications
- Minimum of 3 years’ experience working in a tiles showroom is mandatory.
- Strong knowledge of tiles, sanitary ware, and related products.
- Proven ability to engage with architects, interior designers, contractors, builders, and homeowners is highly advantageous.
- Excellent verbal and written communication skills.
- Confident and professional demeanor suitable for a premium showroom environment.
- Strong customer-handling, negotiation, and relationship-building skills.
- Ability to accurately assess customer needs and recommend appropriate products.
- Demonstrated ability to meet or exceed sales targets.
- Proficiency in Microsoft Office and basic computer skills.
- Ability to work effectively both independently and as part of a sales team.

Preferred Qualifications and Benefits
We are specifically looking for a candidate with in-depth knowledge of the tiles industry rather than general retail sales experience. The ideal candidate will be comfortable discussing product differences related to design, finish, size, application, quality, specifications, origin, and price with customers and industry professionals. Strong communication, product expertise, sales acumen, negotiation skills, and customer relationship management are essential for success in this role.

Salary & Benefits
The salary is competitive and commensurate with experience and suitability. Additional incentives and commission may be offered based on the company’s compensation structure and individual sales performance.

This position requires full-time, on-site availability with working hours from Monday to Saturday, 10:00 AM to 8:00 PM. Interested candidates who meet the experience requirements are encouraged to apply with an updated CV through the designated application platform. Only shortlisted candidates will be contacted for further recruitment stages.