Sales Executive

Universal Marketing Networks is a performance-driven sales and marketing organization specializing in the U.S. telecommunications sector. We connect customers with tailored Internet, Cable TV, Mobile, Home Phone, and bundled service solutions through professional, customer-focused sales operations. Our commitment is to deliver an excellent customer experience while maintaining strong sales performance, compliance, and operational standards. We value rewarding performance, developing talent, and providing ambitious sales professionals with opportunities to maximize earnings and build long-term careers in a competitive and growth-oriented environment.

Key Responsibilities
- Handle high-volume inbound sales calls for U.S.-based telecom campaigns, including Internet, Cable TV, Mobile, Home Phone, and bundled services.
- Understand customer needs and recommend the most suitable telecom services based on availability and requirements.
- Convert qualified inbound calls into sales by confidently presenting plans, pricing, promotions, and service benefits.
- Identify and maximize cross-selling and upselling opportunities during customer interactions.
- Professionally manage objections and guide customers toward the best service options.
- Clearly explain pricing, promotions, installation processes, contract terms, equipment, and service features.
- Follow approved sales scripts, disclosures, verification procedures, and campaign compliance requirements.
- Accurately document customer information, sales activity, call outcomes, and dispositions in CRM or dialer systems.
- Meet or exceed daily, weekly, and monthly KPIs, including sales conversion, revenue, productivity, call quality, and attendance.
- Maintain professionalism, effective communication, and excellent customer service on every call.
- Respond to customer inquiries regarding billing, installation, service availability, promotions, and account-related processes.
- Stay updated on provider offers, pricing changes, promotions, campaign updates, and internal procedures.
- Collaborate with supervisors, Quality Assurance teams, and trainers to improve performance through coaching and evaluations.
- Maintain punctuality, schedule adherence, and discipline, especially during night-shift operations.
- Comply with company policies on customer privacy, data security, PCI compliance, and confidentiality.

Required Qualifications
- Minimum 2 years of experience in inbound or outbound sales campaigns.
- Strong English communication and listening skills.
- Excellent sales closing and objection-handling abilities.
- Confident and professional communication style.
- Strong negotiation and customer engagement skills.
- Sales-driven, target-oriented, and performance-focused mindset.
- Ability to work effectively in a fast-paced, high-volume sales environment.
- Basic understanding of CRM and dialer systems is preferred.
- Willingness to work night shifts from our Wapda Town Lahore office.
- Strong attendance, punctuality, and professional work discipline.

Preferred Qualifications and Benefits
- Previous experience in U.S. Telecom, ISP, Internet, Cable TV, Mobile, Home Security, or similar sales campaigns is highly preferred.
- Ability to quickly learn multiple telecom providers, pricing structures, promotions, and sales processes.
- Competitive base salary of PKR 140,000 with monthly earnings potential exceeding PKR 350,000 through an uncapped commission structure.
- Upfront sales bonuses, Saturday spiffs, and additional performance rewards.
- Performance-based incentives and bonuses to recognize top performers.
- Weekly team dinners and annual company trips to foster team spirit.
- Professional training, continuous coaching, and regular performance feedback.
- Career advancement opportunities within the U.S. telecom sales and operations sector.
- A professional, growth-oriented working environment that supports long-term career development.

Universal Marketing Networks offers a dynamic platform where ambitious sales professionals can turn their skills into unlimited earning potential. If you are confident in your communication, passionate about sales, and experienced in U.S. telecom campaigns, this is the opportunity to grow your career while achieving outstanding financial rewards.

Location: Wapda Town, Lahore
Work Type: In-person, Night shifts
Experience: Call center experience preferred (1 year minimum)