Sales Executive

ONE5 Global is seeking a dedicated Customer Service Executive to join their team in Multan, Pakistan. This is a full-time, onsite position focused on delivering exceptional support to international e-commerce customers. The role involves managing customer inquiries, resolving issues efficiently, and ensuring smooth order tracking and fulfillment coordination. The company welcomes fresh graduates and provides comprehensive training to help new hires succeed in their responsibilities.

Key Responsibilities
- Handle customer inquiries and support tickets promptly and professionally.
- Assist international e-commerce customers with their questions and concerns.
- Track orders and provide timely updates to customers.
- Resolve customer issues by coordinating with relevant departments.
- Support the fulfillment process to ensure accurate and timely delivery of orders.

Required Qualifications
- Bachelor’s degree or equivalent qualification.
- Strong communication skills and a customer-focused attitude.
- Ability to work onsite full-time in Multan.
- Willingness to learn and adapt through provided training.
- Fresh candidates are encouraged to apply.

Preferred Qualifications and Benefits
- Previous experience in customer service or e-commerce is an advantage but not mandatory.
- Competitive salary range of PKR 35,000 to 60,000 based on experience and performance.
- Opportunity to develop skills in a growing international e-commerce environment.
- Supportive work culture with training provided to enhance professional growth.

This position offers a valuable opportunity for individuals looking to start or advance their career in customer service within the dynamic field of international e-commerce.