Sales

Sales Manager
Department: Sales & Business Development
Reports To: Head of Sales / CEO

The Sales Manager will lead the sales team by developing effective sales strategies, driving revenue growth, and expanding the customer base. This role requires building and maintaining strong client relationships, identifying new business opportunities, and ensuring exceptional customer satisfaction. The Sales Manager will also oversee team performance, coordinate with other departments, and represent the company at various business events.

Key Responsibilities
- Develop and execute sales strategies to meet monthly and annual targets.
- Lead, motivate, and manage the sales team to enhance productivity and performance.
- Identify and pursue new business opportunities, focusing on corporate clients.
- Build and nurture relationships with existing and potential customers.
- Monitor market trends, competitor activities, and customer needs to stay competitive.
- Prepare accurate sales forecasts, reports, and performance analyses.
- Conduct regular sales meetings and provide coaching and guidance to team members.
- Collaborate closely with Operations and Customer Support teams to ensure excellent service delivery.
- Negotiate contracts, pricing, and service agreements with clients.
- Ensure timely follow-up on leads and customer inquiries.
- Maintain detailed and accurate records in the CRM system and prepare management reports.
- Represent the company at business meetings, networking events, and exhibitions as required.

Required Qualifications
- Bachelor’s degree in Business Administration, Marketing, Sales, or a related field.
- 4 to 7 years of sales experience, including at least 2 years in a managerial role.
- Experience in courier, logistics, e-commerce, or supply chain industries is preferred.

Skills & Competencies
- Strong leadership and team management abilities.
- Excellent communication and negotiation skills.
- Analytical mindset with strong problem-solving capabilities.
- Ability to meet sales targets and perform well under pressure.
- Proficiency in Microsoft Office and CRM software.
- Effective presentation and relationship management skills.

Key Performance Indicators (KPIs)
- Achievement of monthly and annual sales targets.
- Revenue growth and profitability.
- Number of new clients acquired.
- Customer retention and satisfaction rates.
- Sales team performance and productivity.
- Quality of client service and engagement.

Working Hours
- 9:30 AM to 6:30 PM
- Monday to Saturday (or as per company policy)

Compensation & Benefits
- Competitive salary starting from Rs50,000 per month.
- Performance-based incentives and commission.
- Fuel allowance (if applicable).
- Mobile allowance (if applicable).
- Annual leave and other benefits according to company policy.

Preferred Attributes
- Self-motivated and target-driven professional.
- Strong business networking skills.
- Professional attitude with excellent interpersonal skills.
- Ability to make strategic business decisions and contribute to company growth.

Work Location: In person

This position offers an excellent opportunity for a dynamic sales professional to lead a motivated team and contribute significantly to the company’s success in a competitive market.