Sales Manager

Dawood Family Takaful Ltd (DFTL), a pioneer in Family Takaful (Islamic life insurance) in Pakistan and part of the First Dawood Group of Companies, is seeking a dedicated Sales Manager to join their team in Gujranwala. The company is well-capitalized and operates under the Securities & Exchange Commission of Pakistan’s regulatory framework, offering innovative and customer-focused financial protection solutions. DFTL is committed to expanding its footprint locally and internationally, with a strong emphasis on service excellence, particularly in claims management and fostering long-term customer loyalty.

Key Responsibilities:
- Lead, develop, and manage a sales team to achieve targets related to Family Takaful products. This includes recruiting, training, coaching, and performance evaluation of sales staff.
- Plan and implement effective sales strategies to promote DFTL’s Islamic financial protection solutions within the local market.
- Build and maintain strong relationships with customers, partners, and stakeholders to enhance market presence and customer satisfaction.
- Monitor market trends and gather customer feedback to inform product positioning and sales approaches.
- Collaborate with internal departments to ensure timely support, uphold high service standards, and facilitate efficient claims handling.
- Prepare regular sales reports, ensuring compliance with company policies and regulatory requirements.
- Represent DFTL at local events, meetings, and community engagement activities to strengthen brand visibility and trust.

Required Qualifications:
- Proven experience in sales management, preferably within insurance, Takaful, or financial services, with a consistent record of meeting or exceeding sales targets.
- Strong leadership capabilities, including team-building and coaching skills to motivate and develop a high-performing sales force.
- Excellent communication, negotiation, and relationship management skills, capable of engaging diverse customer and partner groups.
- A sound understanding of Islamic financial principles or a willingness to learn, particularly relating to Family Takaful products.
- Analytical skills for sales strategy development, forecasting, and interpreting market trends.
- Ability to work on-site in Gujranwala and travel locally as required, maintaining a professional and customer-focused approach.
- Bachelor’s degree in Business, Marketing, Finance, or a related field. Relevant professional certifications in insurance or Takaful are advantageous.
- Proficiency in basic office software such as MS Office and familiarity with digital tools for reporting and customer management.
- High ethical standards, integrity, and a commitment to fostering an inclusive, non-discriminatory workplace.

This role offers the opportunity to contribute to a respected and growing organization within the Islamic financial services sector. The Sales Manager will play a key role in driving business growth while upholding the values and service excellence that define Dawood Family Takaful Ltd.