Sales Manager

Dawood Family Takaful Ltd (DFTL), a pioneer in Family Takaful (Islamic life insurance) in Pakistan and part of the First Dawood Group of Companies, is seeking a dedicated Sales Manager to join its team in Gujranwala. The company is well-capitalized and committed to providing reliable financial protection solutions that promote long-term savings and peace of mind for customers and their families. With a focus on innovation and customer-centric products, DFTL aims to expand its presence both locally and in international Islamic markets, maintaining high standards in service and claims management.

Key Responsibilities
Lead and develop a sales team to meet and exceed targets for Family Takaful products. This includes recruiting, training, coaching, and managing the performance of sales staff. Plan and implement effective sales strategies while building and nurturing strong relationships with customers and business partners. Promote DFTL’s Islamic financial protection solutions within the local market to enhance brand presence and customer loyalty.

Monitor market trends and gather customer feedback to adapt sales approaches accordingly. Collaborate with internal departments to ensure timely support, maintain high service standards, and facilitate efficient claims handling. Prepare regular sales reports and ensure all activities comply with company policies and regulatory requirements. Represent DFTL at local events, meetings, and community engagements to strengthen the company’s reputation and network.

Required Qualifications
Proven experience in sales management, preferably within insurance, Takaful, or financial services, with a consistent record of achieving or surpassing sales targets. Strong leadership skills with the ability to build, motivate, and coach a high-performing sales team. Excellent communication, negotiation, and relationship-building skills to engage effectively with diverse customers and partners.

A sound understanding of Islamic financial principles or a willingness to learn, particularly related to Family Takaful products. Strong analytical and planning abilities to develop sales strategies, forecast outcomes, and interpret market trends. Ability to work on-site in Gujranwala with flexibility for local travel as needed. A bachelor’s degree in Business, Marketing, Finance, or a related field is required. Proficiency in office software such as MS Office and comfort with digital tools for reporting and customer management are essential.

Preferred Qualifications and Benefits
Relevant professional certifications in insurance or Takaful will be considered an advantage. The role demands high ethical standards, integrity, and a commitment to fostering an inclusive, non-discriminatory work environment. This full-time, on-site position offers the opportunity to contribute to a respected organization known for its financial stability and customer-focused approach in the Islamic insurance sector.