Sales Operations Coordinator

We are expanding our team and seeking a motivated individual who excels at working with people, staying organized, or ideally both. This role is designed to support our customers while ensuring daily operations run smoothly. The position will be tailored to leverage your unique strengths, providing an opportunity to grow within a dynamic environment.

Key Responsibilities

- Identify potential customers and promptly follow up on new inquiries to generate interest.
- Clearly explain our products and services, address customer questions, and convert interest into sales or bookings.
- Manage team schedules, monitor availability, and coordinate assignments to optimize workflow.
- Maintain regular communication with customers, handling any changes, questions, or service-related issues efficiently.
- Build and nurture relationships with customers, partners, and local community members to enhance engagement.
- Assist with targeted outreach activities and contribute towards achieving sales targets.
- Accurately record leads and follow-ups in the customer relationship management (CRM) system.
- Support the onboarding and training of new staff members to ensure smooth integration into the team.

Required Qualifications

- A minimum of a Bachelor’s degree (BA or BS) is required.
- Strong verbal communication skills in Urdu, particularly over the phone.
- Previous experience in sales, customer service, or operations is preferred but not mandatory.
- Demonstrated reliability, organizational skills, and a proactive willingness to learn.
- Candidates based in Lahore will be given preference.

This role offers a chance to develop professionally in a supportive environment where your contributions directly impact customer satisfaction and business growth. If you enjoy engaging with people and managing tasks efficiently, this position could be an excellent fit.