Sales Operations Coordinator - TJ / 1923570

Hamdard Pakistan is seeking a proactive and detail-oriented Sales Operations Coordinator based in Karachi to support and streamline daily sales activities. The role involves managing sales operations, coordinating with distributors, customers, and internal teams to ensure smooth order processing and timely delivery. The successful candidate will lead a team of 20 sales personnel, guiding their efforts to meet company objectives while maintaining accurate sales records and reports. This position requires strong organizational skills and the ability to work effectively in a dynamic sales environment.

Key Responsibilities

- Coordinate daily sales operations to ensure efficient workflow and high levels of customer satisfaction.
- Prepare detailed sales reports and maintain accurate records to monitor sales performance and order status.
- Monitor sales orders, deliveries, and targets to ensure company goals are met or exceeded.
- Liaise with distributors, customers, and internal departments to facilitate timely communication and resolve issues promptly.
- Lead and manage a team of 20 sales personnel by setting clear objectives, fostering teamwork, and providing necessary training and support.
- Analyze sales data and trends to generate actionable insights that assist in strategic sales planning.
- Ensure compliance with company policies and procedures in all sales-related activities.
- Oversee efficient handling of sales orders, ensuring timely processing and documentation accuracy.
- Collaborate with marketing and product teams to align sales initiatives with promotional activities.
- Support continuous improvement efforts in sales processes to enhance efficiency and customer satisfaction.

Required Qualifications

- Bachelor’s degree in Business Administration, Marketing, or a related field.
- 1 to 3 years of relevant experience in sales operations or coordination.
- Strong proficiency in MS Excel and sales reporting tools.
- Excellent communication and organizational skills.
- Proven ability to coordinate multiple stakeholders and manage a sales team effectively.

This role offers the opportunity to contribute to a well-established organization by driving sales operations and supporting the achievement of business targets. Candidates who thrive in a fast-paced environment and possess strong leadership and analytical skills will find this position rewarding.