Sales Operations Coordinator - TJ / 1923570

Hamdard Pakistan is seeking a Sales Operations Coordinator based in Karachi to manage and streamline daily sales activities. The role requires close coordination with distributors, customers, and internal teams to ensure smooth order processing and timely delivery. The successful candidate will lead a team of 20 sales personnel, guiding their efforts to meet company objectives while maintaining accurate sales records and reports. This position demands a proactive individual who can support the sales team in achieving targets and enhancing overall operational efficiency.

Key Responsibilities

- Coordinate daily sales operations to ensure effective workflow and high customer satisfaction.
- Prepare detailed sales reports and maintain accurate records to monitor sales performance and order status.
- Track sales orders, deliveries, and targets to ensure company goals are met or exceeded.
- Act as a liaison between distributors, customers, and internal departments to facilitate communication and resolve issues promptly.
- Lead and manage a team of 20 sales staff by setting clear objectives, encouraging teamwork, and providing necessary training and support.
- Analyze sales data and market trends to offer actionable insights that aid strategic sales planning.
- Ensure compliance with company policies and procedures in all sales-related activities.
- Oversee efficient handling of sales orders, ensuring timely processing and documentation accuracy.
- Collaborate with marketing and product teams to align sales initiatives with promotional campaigns.
- Drive continuous improvement in sales processes to boost efficiency and customer satisfaction.

Required Qualifications

- Bachelor’s degree in Business Administration, Marketing, or a related field.
- 1 to 3 years of relevant experience in sales operations or coordination.
- Strong proficiency in MS Excel and sales reporting tools.
- Excellent communication and organizational skills.
- Proven ability to coordinate effectively across multiple teams and stakeholders.
- Demonstrated leadership skills with experience managing a sizable team.

Preferred Qualifications and Benefits

While not explicitly stated, candidates with a background in fast-moving consumer goods (FMCG) or experience working in a dynamic sales environment will find this role aligns well with their skills. The position offers an opportunity to work with a reputable organization like Hamdard Pakistan, contributing to a well-established brand and gaining valuable leadership experience.

This role is ideal for a motivated professional eager to contribute to a growing sales operation and develop their career within a supportive and goal-oriented environment.