Sales Operations Officer

Nestle Operational Services Worldwide SA

Islamabad , Pakistan

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Based in the Islamabad Zonal Sales Office, this full-time position supports the Regional Sales Management team by ensuring smooth communication between the sales force, other departments, distributors, and customers. The role focuses on timely reporting, order processing, payment coordination, and claims management to help achieve sales targets and maintain accurate sales data.

Key Responsibilities
- Collect and plan orders promptly while coordinating payments from all regions and distributors in alignment with company objectives.
- Prepare and maintain timely sales reports and conduct sales data analysis for the assigned regions and distributors.
- Perform monthly reconciliation of sales data with regional and zonal reports to ensure accuracy.
- Coordinate effectively with all regions and distributors for the timely submission, settlement, and clearance of claims according to standard operating procedures (SOP).
- Circulate the Trade Terms and Sales (TTS) budget and trade promotions to the sales team on schedule. Compile TTS spending data, evaluate its effectiveness, and report findings.
- Assist the sales team with sales analysis, including reporting on sales volume shares, RSF (Regional Sales Forecast), and bottom-up sales data as required by the business.
- Ensure strict adherence to all company policies and principles in daily operations.
- Drive continuous improvement initiatives by applying the Nestlé Continuous Excellence (NCE) methodology.

Required Qualifications
- Bachelor’s or Master’s degree in Sales, Marketing, or a related business field.
- 1-2 years of relevant experience in Sales Operations or a similar function.
- Strong understanding of business dynamics and sales processes.
- Ability to comprehend all sales functions, including Customer Care and Sales Distribution (CCSD), customer management, and field sales operations.
- Proficient in Microsoft Office applications, particularly Excel and PowerPoint, with demonstrated ability to create reports and presentations.

This role offers an excellent opportunity to develop a comprehensive understanding of sales operations within a dynamic environment, contributing directly to the achievement of sales objectives and operational excellence. Candidates who are detail-oriented, proactive, and possess strong analytical skills will thrive in this position.