Sales Operations Support Specialist

We are seeking a detail-oriented and proactive Operations and Sales Support Coordinator to join our team remotely. This role requires working US-based hours and involves supporting sales and operational activities primarily within the cannabis sector. The ideal candidate will be responsible for managing task lists, researching prospective accounts, maintaining sales databases, and coordinating outreach efforts. This position demands excellent organizational skills, strong communication, and the ability to handle confidential information with discretion.

Key Responsibilities

- Maintain a central task list with clearly defined deadlines, owners, and next steps to ensure smooth workflow and accountability.
- Conduct research on prospective dispensary accounts and relevant business contacts to support sales initiatives.
- Keep an accurate sales contact database, including communication history and follow-up dates, to track progress effectively.
- Draft outreach messages using approved templates and coordinate follow-ups under the direction of the owner.
- Schedule buyer meetings and prepare all necessary information to facilitate productive discussions.
- Organize business documents, meeting notes, vendor information, and operational updates to maintain comprehensive records.
- Prepare concise weekly reports summarizing completed tasks, outstanding items, and decisions required.
- Collaborate with designers to create sales materials when needed, ensuring alignment with brand standards.
- Provide administrative support to a law firm, including scheduling, document organization, and managing routine correspondence as approved.
- Handle confidential information with care, ensuring business records remain separate and secure.

Required Qualifications

- Strong written and spoken English communication skills.
- Experience in operations coordination, administrative support, sales support, or a similar role.
- Proficiency with spreadsheets, shared documents, calendars, and contact-management software.
- Excellent attention to detail and reliable follow-through on tasks.
- Ability to identify missing information, ask clear questions, and flag potential issues early.
- Comfortable supporting a cannabis-sector business and familiar with its unique operational requirements.
- Availability to work agreed overlapping hours with the owner’s schedule to ensure effective collaboration.

Preferred Qualifications and Benefits

- Experience supporting overseas clients, B2B sales, or professional-services firms is advantageous.
- Legal experience is helpful but not mandatory.

This position offers a competitive salary based on experience and capabilities. The role is fully remote, providing flexibility while requiring alignment with US-based working hours. If you are organized, communicative, and eager to contribute to a dynamic team, this opportunity could be an excellent fit.