This role involves proactively reaching out to inactive and existing customers through outbound calls to reactivate accounts and drive sales growth. The ideal candidate will be energetic, confident, and target-driven, with a hands-on approach to building and maintaining customer relationships. Success in this position requires consistent communication, relationship rebuilding, and identifying opportunities to upsell or cross-sell within the current client base.
Key Responsibilities
- Make regular outbound calls to both existing and past customers to engage and reactivate accounts.
- Rebuild and strengthen relationships with inactive clients to bring them back on board.
- Identify opportunities to upsell and cross-sell products or services within the existing customer portfolio.
- Maintain accurate and up-to-date records of all calls, follow-ups, and orders to ensure effective tracking and reporting.
- Consistently work towards achieving weekly and monthly sales targets, demonstrating a results-oriented mindset.
Required Qualifications
- Strong verbal communication and persuasion skills are essential for effectively engaging customers.
- A confident and positive attitude during calls to build trust and rapport with clients.
- Self-motivation and the ability to work independently while focusing on meeting sales targets.
- Previous experience in sales, telesales, or customer service is advantageous and will support success in this role.
Preferred Qualifications and Benefits
- Familiarity with mobile accessories or consumer technology products is a plus and will help in understanding customer needs better.
- Performance-based sales incentives are offered to reward achievement and drive motivation.
- Opportunities for growth within a dynamic and fast-paced sales team, supporting career development.
Work Details
This is a full-time, on-site position based at Main Boulevard, Gulberg, Lahore. The working hours are from 10:00 AM to 6:00 PM, six days a week. The role demands dedication and consistency to meet the targets and contribute to the team’s overall success.