Sales Representative

We are looking for an enthusiastic, confident, and results-driven Sales Representative to join our growing team in Lahore. This role offers an excellent opportunity for individuals passionate about sales, relationship-building, and achieving targets within a dynamic international business setting. The successful candidate will handle customer enquiries, convert potential leads into confirmed enrolments, and provide an outstanding customer experience. You will collaborate closely with UK-based operations, gaining valuable international exposure while enjoying a flexible hybrid working arrangement.

Key Responsibilities

- Manage inbound customer calls and respond professionally to enquiries via WhatsApp and email.
- Engage prospective customers, understand their needs, and convert qualified leads into successful paid enrolments.
- Consistently work towards meeting individual and team sales targets.
- Apply effective sales techniques while adhering to approved pricing, discount, and booking procedures.
- Ensure all new customer enquiries receive a response within 24 hours.
- Maintain accurate customer information, lead activity, and enrolment records using the CRM system.
- Prepare invoices, generate payment links, and keep precise financial and payment records, including VAT documentation where applicable.
- Follow company policies, financial guidelines, and compliance procedures.
- Deliver excellent customer service, maintaining a minimum communication quality score of 90%.
- Build positive relationships with customers and encourage satisfied learners to share feedback on Trustpilot.
- Collaborate with team members to enhance sales performance and customer satisfaction.

Required Qualifications

- Previous experience in sales, telesales, admissions, lead conversion, or customer service.
- Excellent English communication skills, both verbal and written.
- Strong interpersonal, negotiation, and sales-closing abilities.
- Confident and professional approach when interacting with international customers.
- Familiarity with CRM software, RingCentral, or similar communication platforms.
- Strong organizational skills with the ability to manage multiple customer enquiries efficiently.
- Self-motivated, target-driven, and comfortable working in a fast-paced environment.
- Ability to work rotational shifts aligned with UK business hours.

Preferred Qualifications and Benefits

Candidates with prior experience working on UK-based campaigns, international sales, or customer service environments will be given preference.

We offer a competitive monthly salary ranging from PKR 45,000 to 60,000, depending on experience and skills. The role follows a hybrid working model, combining remote and office-based work in Lahore. This position provides valuable international exposure through regular communication with UK-based customers. There are also opportunities for career development to enhance professional skills and progress within a growing organization. You will be part of a supportive, collaborative, and performance-focused team.

Working Schedule

- Working Days: Monday to Saturday
- Shift Duration: 8.5 hours per day
- Shift Timings: Rotational shifts aligned with UK business hours
- Work Location: Hybrid – Lahore, Pakistan

If you are a confident communicator with a passion for sales, a customer-focused mindset, and the drive to succeed in an international business environment, we encourage you to apply and take the next step in your sales career.