Sales Specialist

Gtex Global, a leading name in Pakistan’s medical apparel industry since the 1990s, specializes in high-quality fabrics designed to meet the needs of medical professionals and a diverse customer base. The company offers a wide range of casual and elegant fabric options, helping customers enhance their wardrobes with style and comfort. Known for its commitment to quality, variety, and customer satisfaction, Gtex Global has established itself as a trusted brand in the local textile and medical apparel market.

The Sales Specialist role is a full-time, on-site position based in Karachi. This role involves engaging with both walk-in and B2B customers to understand their fabric and apparel requirements and present appropriate product solutions. The Sales Specialist will manage the entire sales process, from initial customer contact and product demonstration to closing sales and addressing after-sales inquiries. Daily responsibilities include building and maintaining strong customer relationships, staying updated on product knowledge, and supporting the store or showroom in meeting sales targets. The role also requires coordination with management on promotional activities, providing insights on customer trends, and maintaining accurate sales records.

Key Responsibilities
- Manage the full sales cycle, including customer engagement, product demonstration, negotiation, and closing sales.
- Build and maintain lasting relationships with customers to encourage repeat business and referrals.
- Stay informed about product features, benefits, and industry trends to effectively advise customers.
- Support store or showroom sales targets by actively contributing to team efforts.
- Collaborate with management on promotional campaigns and provide feedback on customer preferences and market trends.
- Maintain accurate and up-to-date sales documentation and records.
- Handle after-sales inquiries and ensure customer satisfaction.

Required Qualifications
- Minimum of one year of retail sales experience, preferably in a customer-facing role.
- Strong communication and customer service skills, with the ability to engage professionally with a diverse clientele.
- Proven confidence and competence in handling in-person sales interactions and negotiations.
- Basic proficiency in using point-of-sale (POS) systems and maintaining sales records.
- Ability to work on-site in Karachi, including weekends or extended hours as required.
- Minimum education requirement is a high school diploma.

Preferred Qualifications and Benefits
- Female candidates are preferred for this role.
- Experience in training or coaching team members on product knowledge and sales techniques is an advantage.
- Exposure to sales management activities, such as tracking performance and contributing to sales strategies, will be beneficial.
- Knowledge of fabrics, textiles, or medical apparel is highly desirable.
- A degree in Business, Marketing, or a related field is preferred but not mandatory.

This role offers an opportunity to join a reputable company with a strong market presence and contribute to its continued growth by delivering exceptional customer service and sales performance.