Posted Mar 03, 2026 180 views
We are seeking a Sales and Support Virtual Assistant (VA) to join our remote team at TalentPop App. Our company collaborates with rapidly growing e-commerce brands to provide outstanding sales and customer support that not only drives conversions but also fosters customer loyalty. This full-time remote position is ideal for individuals with a background in sales or customer service who are organized, tech-savvy, and motivated to assist customers in finding the best solutions.
Key Responsibilities
- Deliver exceptional sales support and customer service to e-commerce clients.
- Manage customer inquiries promptly and professionally through various communication channels.
- Assist customers in product selection and provide accurate information to drive conversions.
- Maintain detailed records of customer interactions and transactions.
- Collaborate with internal teams to resolve customer issues and improve service quality.
- Utilize technology tools and platforms efficiently to manage workflows and customer data.
- Uphold company standards for customer experience and brand representation.
Required Qualifications
- Proven experience in sales, customer service, or a related support role.
- Strong organizational skills and the ability to manage multiple tasks simultaneously.
- Proficiency with technology, including CRM systems and communication platforms.
- Excellent verbal and written communication skills.
- Self-motivated with a proactive approach to problem-solving and customer engagement.
- Ability to work independently in a remote environment while maintaining productivity and accountability.
Preferred Qualifications and Benefits
- Experience working with e-commerce brands or in a virtual assistant capacity is highly desirable.
- Familiarity with online sales processes and customer support best practices.
- Opportunity to work with a dynamic, fast-growing company focused on innovation and customer satisfaction.
- Flexible remote work environment that supports work-life balance.
- Access to ongoing training and professional development to enhance skills and career growth.
To ensure your application is reviewed by the Recruitment Team, please follow the application instructions carefully. It is essential to select 'Brand Concierge' and enter the correct code as specified. Applications that do not comply with these steps will not be considered.
Join TalentPop App and contribute to delivering exceptional customer experiences that help e-commerce brands thrive.
Job Details
TalentPop App
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