PRIME BPO is looking for a detail-oriented and confident Sales Verification Associate to join their team full-time on-site in Rawalpindi. This position operates during night shifts and is best suited for candidates with prior BPO experience who possess excellent communication skills and are motivated to develop a strong career in the BPO industry. The role offers a competitive salary with uncapped performance-based bonuses and provides opportunities for professional growth within a supportive and structured work environment.
Key Responsibilities
- Verify sales made by closers on the MedAlert/Final Expense campaign to ensure accuracy and compliance with company standards.
- Professionally confirm client information and device or service details.
- Ensure all required documentation and call recordings meet quality and compliance requirements.
- Identify any discrepancies or irregularities and escalate issues as necessary.
- Maintain accurate records of all verified sales for reporting and auditing purposes.
- Collaborate closely with sales and quality assurance teams to resolve verification-related matters.
- Adhere strictly to company compliance policies and procedures.
- Consistently meet daily and weekly verification targets to support operational goals.
- Be available for overtime or additional training sessions to improve performance or meet targets when required.
Required Qualifications
- Minimum of 1 year of BPO experience as a Verifier on any campaign is mandatory.
- Excellent English communication skills, including strong verbal communication and active listening abilities.
- High attention to detail with the ability to spot inconsistencies and errors.
- Professional demeanor with strong customer handling skills.
- Basic computer literacy and familiarity with CRM systems.
- Willingness and ability to work night shifts.
- Regular students are not eligible to apply.
Preferred Qualifications and Benefits
- Uncapped bonus structure based on individual performance, providing significant earning potential.
- A professional, growth-oriented work environment supported by structured processes and management.
- Opportunities to build a long-term career within the BPO sector.
- Complimentary meals, coffee, and tea provided on-site to support employee well-being.
- Training allowance to assist with skill development and career advancement.
- Paid leave ranging from 12 to 16 days annually.
- Medical benefits and EOBI coverage for employee health and security.
- Access to gym and salon memberships as part of wellness initiatives.
- Leave encashment policy to reward unused leave days.
This role is an excellent opportunity for confident, detail-focused individuals who are ready to excel in a professional night shift environment. Candidates are encouraged to attend walk-in interviews held Monday to Friday from 6:00 PM to 12:00 AM at the 4th Floor, Rania Mall, Bank Road, Saddar, Rawalpindi. Interested applicants can locate the office by searching “Prime BPO 6” on Google Maps. Join PRIME BPO as a Sales Verification Associate and take the next step in your BPO career.