Sales Verification Officer-Call Center

This full-time role involves making outbound calls to customers across the United States to verify their personal information. The primary focus is on confirming details such as name, address, and consent while ensuring that all records are accurate and up to date. The position requires strict adherence to verification scripts and company policies, along with maintaining detailed call logs and tracking the status of each verification. Candidates must meet daily targets for both call volume and quality, and promptly escalate any discrepancies or suspicious information to supervisors. This is an in-person role that demands availability for night shifts aligned with U.S. time zones.

Key Responsibilities
- Conduct outbound verification calls to customers in the United States
- Confirm and validate customer information, including name, address, and consent status
- Ensure all customer data is accurately recorded and complete within company systems
- Follow verification scripts and company guidelines meticulously
- Maintain detailed and accurate call logs, updating verification status regularly
- Consistently meet daily call volume and quality performance targets
- Report any incorrect, inconsistent, or suspicious information to supervisors without delay

Required Qualifications
- Basic proficiency in English, with clear speaking and comprehension skills
- Strong phone etiquette and ability to communicate politely and professionally
- Basic computer literacy, including typing and data entry skills
- Willingness and ability to work night shifts aligned with U.S. time zones
- Ability to follow detailed scripts and instructions accurately
- Open to candidates with no prior experience as well as those with relevant background

Preferred Qualifications and Benefits
- Prior experience in call center or BPO environments is highly advantageous
- Experience in verification, quality assurance, or customer support roles is preferred
- Familiarity with CRM software and data management systems is a plus
- Monthly salary range between Rs 75,000 and Rs 100,000
- Work is conducted on-site at the company’s premises
- Preferred candidates will have at least one year of experience as a verifier in a call center setting

This position offers an excellent opportunity for individuals looking to build a career in customer verification and quality assurance within a well-structured call center environment. Candidates who are detail-oriented, disciplined, and comfortable working night shifts will find this role particularly rewarding.