We are looking for talented and empathetic female to join our CST (customer success team). Customer success means everything!!! to us
We are UK based international e-commerce business. After our last year amazing success we are expanding our team and needs a candidate who is dynamic, hard-working, fashion conscious and passionate about e-commerce.
⦁ Answering questions from our community of users via phone and social media with honesty, positivity and in time.
⦁ Talking directly with our supporters and customers, developing a deep understanding of what our community really wants from an e-commerce shop.
⦁ Well versed with computers as the job requires managing & processing online data, maintaining related records and data entry in online products catalog
⦁ Providing general support to colleagues and contributing to team effort by accomplishing related goals as needed.
You should apply if:
⦁ You're great at explaining things to people, and have flawless written and spoken English.
⦁ You know your way around social networks, and technology interests you.
⦁ You delight in investigating awkward problems, getting to the root cause and fixing it.
⦁ You're friendly, positive and super organised.
Your working life
This position is available full-time and is a work from home opportunity. There will be few visits to our ware house only when required.