This is an entry-level, full-time position as a Customer Service Representative with the State Life Insurance Corporation of Pakistan, based in Lahore. The role requires on-site presence during morning shifts and offers a salary range of PKR 35,000 to 60,000. The primary focus of this position is to assist policyholders by addressing their service inquiries, guiding them through policy procedures, handling documentation, managing routine requests, maintaining records, and ensuring timely follow-up.
Key Responsibilities
- Provide prompt and accurate support to policyholders regarding their service inquiries.
- Assist customers with understanding and completing policy-related procedures.
- Manage documentation related to insurance policies, ensuring accuracy and compliance.
- Handle routine requests and maintain organized records for efficient service delivery.
- Follow up with clients and internal teams to ensure resolution of outstanding issues.
Required Qualifications
- Intermediate level of education is preferred.
- Relevant experience in customer service, insurance, or office administration is highly valued.
- Equivalent practical experience in related fields will also be considered.
Preferred Qualifications and Benefits
- Candidates with prior experience in insurance or customer service roles will have an advantage.
- The position offers a competitive salary within the specified range.
- Working hours are during the morning shift, providing a structured work schedule.
- This role provides an opportunity to gain valuable experience within a reputable insurance corporation.